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AJ Remodeling has 1 locations, listed below.

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    Business ProfileforAJ Remodeling

    Remodeling

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2149 Westpoint Cir, Terrell, TX 75161-0268
    BBB File Opened:
    1/2/2024
    Alternate Business Name
    • Andrew J. Thomas Remodeling
    Business Management
    • Andrew Thomas
    Contact Information

    Customer Contact

    • Andrew Thomas

    Industry Tip

    BBB Tip: Hiring construction and remodeling services you can trust

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    01/02/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I received a referral on Andrew Thomas with AJ Remodeling to install insulation in my attic. I had no insulation in the living room, kitchen and hallway. My mother had died 2 weeks prior & winter was here. Andrew presented himself as an honest ********** He gave me an invoice, which should have been a quote for work to be done. Some of this work I declined to have done. I only wanted the insulation installed for 500 sf. He said that the material cost needed to be paid up front before he could even consider putting me on the calendar. I had no way of knowing what all the "material" entailed since I am not a in construction. I paid him for the material upfront which was $1,936.87 on 11/20/23. This included a 3% fee for using a cash app. It was not until I sent him the money that he requested I sign this invoice/contract, which I did. On Sunday 12/10/23 Andrew asked me if he could drop off the materials he would be using. He brought over 15 bags of Greenfiber Cellulose Blown-in insulation. I wasn't sure if this was all he was bringing since these bags cost $13.98 at *********** totaling about $210. Andrew had initially indicated that his mark up was between 10-35%, Which was standard he said. On 12/11/23 he started blowing in the insulation. I asked him about the rest of the material since things weren't adding up. he gave me this story about installing fire blocker spray as well. I went ahead and paid him once he completed his work $1,338.75. I felt that if I didn't pay him he would put a lien on my house. Very little fire blocker was used around the ** ducts. Afterwards I spoke with other contractors. Andrew took me to the cleaners in his markup of almost *****%, not to mention the labor for 2 men at 2 hours. I was going through a difficult time, especially with winter here. He knew this. Afterwards I reached out to him giving him the opportunity to make things right before seeking outside assistance. He has yet to respond.

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