Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

J & R Auto has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • J & R Auto

      2201 New Boston Rd Texarkana, TX 75501-3407

    Business ProfileforJ & R Auto

    Auto Repair

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    2 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    2201 New Boston Rd, Texarkana, TX 75501-3407
    BBB File Opened:
    8/29/2022

    Industry Tip

    BBB Tip: How to prepare your car for winter

    Customer Complaints

    2 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/05/2023

    Complaint Type:
    Billing Issues
    Status:
    Unanswered
    On 6/15/2023 I went to this shop to get my car checked out because it would start. They contacted me back and said my car need a wireless ignition and keys would have to be reprogrammed. They quoted me $2100.00. Then I told them I couldn’t pay that kind of money so, they went down to $1600 and said they could finance the charges. The manager applied for a loan but told me it was not approved. Then he said he was going to get it approved. They never told me that they were applying for a loan that had a 179% interest rate. I’m a 78 year old disabled Veteran and this company took advantage of me. The manager just got my social security number and applied with fraudulent information that he created. He made up an email, phone number and who knows what else. I told my daughter what was going on so, she drove down from Dallas to help me get my car back. She has been handling the situation since. They had my car for two weeks and still had didn’t anything. She went and ask for an invoice of what was being done with a break down of the parts and labor. They never provided that so, I told them I was cancelling the service and I had my car picked up and towed back to my home. They told me everything was cancelled she they had not performed any work on my car. They financed the repairs through Easypay Finance. I have been contacting them every since I found out I was being scammed. Please help me get this loan cancelled. You can reach out to my daughter ******** ***** who is acting on my behalf to get this resolved. I never was given any loan documents, so I can’t send. Thank you, ***** ** ***** 

    Customer Reviews

    0 Customer Reviews

    What do you think? Be the first to review!

    How BBB Processes Complaints and Reviews

    Start a Review

    Local BBB

    BBB Serving Northeast and Central Louisiana and the Ark-La-Tex

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.