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ComplaintsforU S Business Loans
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Complaint Details
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Initial Complaint
10/12/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I was looking to get a personal loan , and this company reached out to me and yes I was approved , I told them I was no longer seeking a loan and *********************** ( which I dont think thats his real name stated that there was a $250 cancellation fee and charged it to my checking accountInitial Complaint
07/06/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I accepted my loan on 4/21/2022 i talk to a CSR and i let her know my bank account information changed she told me to upload a voided blank check and driver license and email it to CSR I did that they said it will take 5-6 weeks for it to be updated and disbursed and it has been way over 2 months and there has been people behind me to have theirs updated and disbursed. i have emailed the closing department still haven't been updated or disbursed and every time I call the CSR say they going to escalate my case and I still haven't been taken care of.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
2 total complaints in the last 3 years.
1 complaints closed in the last 12 months.