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Business ProfileforHVAC Spring
Current Alerts For This Business
In May 2023, the Better Business Bureau noted the business is not advertising its A/C contractor license in online or print advertising. The company is missing required licensing information mandated by the Texas Department of Licensing and Regulation, according to the following rules:
Air Conditioning and Refrigeration Administrative Rules
75.71. Responsibilities of the Air Conditioning and Refrigeration Contracting Company.
(h) All advertising by air conditioning and refrigeration contracting companies designed to solicit air conditioning or refrigeration business shall include the affiliated licensee's license number. The following advertising does not require the license number:
(1) nationally placed television advertising, in which a statement indicating that license numbers are available upon request is used in lieu of the licensee's license number;
(2) telephone book listings that contain only the name, address, and telephone number;
(3) manufacturers' and distributor's telephone book trade ads endorsing an air conditioning and refrigeration contractor;
(4) telephone solicitations, provided the solicitor states that the company complies with licensing requirements of the state. The affiliated licensee's number must be provided upon request;
(5) promotional items of nominal value such as ball caps, tee shirts, and other gifts;
(6) letterheads and printed forms for office use; and
(7) signs located on the contractor's permanent business location
The BBB has reached out to the business to obtain and its licensing and request license numbers be added to all advertising. This standard pertains to the following, from the BBB Code of Advertising:
1. Basic Principles of the Code
Advertisements should be truthful, sincere offers to sell. Advertisers have a responsibility to have substantiation for all claims made and should be able to provide that substantiation upon request. All advertising that may mislead or deceive consumers should be avoided.
The BBB is awaiting a response from the business.
At-a-glance
Related Categories
Business Details
- Location of This Business
- The Woodlands, TX 77382
- BBB File Opened:
- 5/25/2023
- Additional Contact Information
Email Addresses
- Primary
- Complaint
Customer Complaints
0 Customer Complaints
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