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ComplaintsforAmerican Eagle Steel Buildings LLC
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Complaint Details
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Initial Complaint
03/14/2022
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
I purchased a metal building from ******************* and the install was contracted to American Eagle Metal Buildings. The guys that installed the building left trash all over my property, not just the leftovers from the install but personal trash that was emptied from their vehicles and just dumped on the ground. They did not install enclosures on ridge of roof and when it rained I had rain pouring in from the ridge onto several woodworking tools that subsequently rusted and had to be remediated and cleaned to prevent further rust. The guys came out and installed the enclosures (they did not install properly and there are still large air gaps) and again left more trash on my property. After 2 months one of the roll up doors stopped working completely. A guy came out and pronounced it needed to be replaced. Several weeks later more guys come out and attempt to fix for instead of replacing and make adjustment on other roll up door because it wasn't opening properly either. Now the doors open on their own to the point they will open up almost a full foot. The last time a guy came out in December and told me they would come back and fix the doors in Jan. ******* myself or my rep have been able to get in touch with anyone at the company so I am finally getting on here to warn anyone else not to use these guys as they obviously don't care about their customers or providing any kind of quality work whatsoever. Avoid this company at all costs.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.