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Find a Location

Safeguard Metal Buildings has 1 locations, listed below.

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    Business ProfileforSafeguard Metal Buildings

    Metal Building
    BBB accredited business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 6 Customer Reviews

    Customer Complaints

    8 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/16/2019

    Years in Business: 10

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Safeguard Metal Buildings is a manufacturer of steel carports, barns and garages.  The business has established, independent business owners all across their service area as authorized dealers of their product line.  Once their products are sold, Safeguard Metal Buildings then arranges the installation of the product with their contractors and the customer. 

    Business Details

    Location of This Business
    17036 N Interstate 35, Troy, TX 76579-0015
    BBB File Opened:
    7/24/2014
    Years in Business:
    10
    Business Started:
    8/3/2013
    Business Started Locally:
    8/26/2015
    Business Incorporated:
    8/3/2013
    Accredited Since:
    4/16/2019
    Type of Entity:
    Corporation
    Alternate Business Name
    • Safeguard Metal Buildings Inc
    Business Management
    • Mr. Hermilo Cavazos, Vice President
    • Mr. Josue Ortega, General Manager
    • Mr. Javier Herrera, President
    Contact Information

    Principal

    • Mr. Josue Ortega, General Manager

    Customer Contact

    • Mr. Josue Ortega, General Manager

    Customer Complaints

    8 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    11/01/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    The terms of the contract were changed 3 times and my down payment amount was changed and the amount of the carport was increased. When I wouldnt agree to the increase I was told my down payment would be refunded. Now Im being told I will not get a refund.
    Read More

    Customer Reviews

    6 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    John R

    1 star

    07/25/2024

    BUYER BEWARE..Ordered a Safeguard building through a local vendor here in my town. Had got another estimate on a like building from someone else, but Safeguard was saying they would price match. So I went with the local vendor who ordered it through Safeguard; this was March 2024. Due to continued rains in our area, it took us a while to get our concrete slab poured for the building. We notified Safeguard that we were ready for the building in mid June. They called the week of July 22 and said that they would be delivering/installing the building on the 25th. Then the day before they are scheduled to bring my building to me, they called and told me that my building would not be delivered because the local vendor, who I bought it from for them, needed to reimburse them some money from my initial deposit to the local vendor. On top of this, my contract I had, they were saying I owed $430 more than the original contract said. I contacted my local vendor and they said that no one had ever contacted them from Safeguard until that very day. I talked with the manager *****, at Safeguard, and he told me that they would not be sending my building out until this local vendor sent them money (approximately 650$). I asked him why did they wait four months to ask for this money, as they had this contract since March??he just said, it is what it is. I said it was pretty crappy that they had this contract for 4 months, to get this straightened out, and then wait till the day before my delivery to hold up my building. I further told him they are very incompetent on their end, to have had this contract for four months and they are just now telling me that I cant get my building, four months later, because of a monetary error from the local vendor that has nothing to do with the buyer (me). I canceled my order and went with another vendor. I would never order from this company again. Buyer Beware!!!!!

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