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Find a Location

American Homepatient has 1 locations, listed below.

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    Business ProfileforAmerican Homepatient

    Hospital Supplies

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3805 Timms, Ste 100, Tyler, TX 75701
    BBB File Opened:
    6/14/1993
    Years in Business:
    33
    Business Started:
    1/1/1991
    Business Started Locally:
    1/1/1991
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Alternate Business Name
    • Texas National Medical Rentals Inc
    • National Medical Systems
    Contact Information

    Principal

    • Ms. Tammy Warren, General Manager

    Customer Contact

    • Ms. Tammy Warren, General Manager
    Additional Contact Information

    Fax Numbers

    • (903) 561-2331
      Primary Fax

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    05/21/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I had rented a hospital bed for my father last year in may, my father only used for 2 weeks and returned back to hospital, and I need to change hospice for my father right away, so we called american homepatient to pick up their hospital bed because new hospice will deliver theirs. American homepatient picked up but still charging $17.19 everymonth 21th or 22nd, I called the first time the lady said will take care but didn't mention detail how to credit back, I called again when saw the charge on the second & third month, the lady tried to insist my father had no way stopped using hospital bed, I told her my father already passed and impossible for they still charging, the lady was mad and hung up my call, I called again she hung up again. I called my bank they helped me to adjust some charges but couldn't stop their monthly charge. I had to call again to the bank few month to see if able to get adjustment. the bank always suggested me to call back american homepatient to solve the problem

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB Serving Central East Texas

    BBB Reports On

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