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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
05/23/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
The CURRENT owner is *********************** at address is *****************************************************, NOT ******* at the address listed. We have recently had issues that last few weeks with the crew showing up and cleaning and taking trash out. We already prepaid for the month. Last week when it happened I had a long conversation with the manager about communication and notifying the offices so other arrangements can be made if needed. We came back to the office this week to find the office not cleaned again. We are a medical facility and CANNOT have trash overflowing and ops not cleaned. I reached out to the manager ******* and the owner **** and no one would contact me back. I finally heard from a previous employee that **** decided to close the company as of Friday, this is the following Monday. No notification. AGAIN communication would have been nice to make other arrangements. As of now we still have not heard anything from ****. I am trying to put a stop payment on my checks, however if they clear before I can get them stopped and the money for services in *** are not refunded I will file a criminal complaint for theft.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.