ComplaintsforRodriguez Roofing Repair
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Complaint Details
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Initial Complaint
09/21/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Answered
Didnt replace rotten boards on roof and around light pole. Which light pole was so rotten around it tilted to the size. Told me he was replacing all rotten wood he didnt. Edges of roof is falling off. Covered the roof with rotten boards. I call him several times and he wouldnt answer phone when I spoke with him. He told me he would come back and replace the boards to make it rights. I called him several times he wouldnt answer. I also texted him several times. He came out September 14. And said it needed to pay him and he would do it. I told him he told me that he was going to do it before he put the singles on and he add it in the price with the total price or $5000.00. I had to purchase 10 vents to put on the top of the roof from ****** because I wanted vents on topBusiness response
09/22/2023
Good afternoon ,
Me and Ms. ***** had a verbal agreement in the very begining. I would do the roof at a VERY good price and she in return would pass me more work that needed to be done to the building. There was 2 layers of shingles on the roof and she told me she did not have much money but needed this done. I agreed to do the worrk for a VERY good price. When the roof was completed me and Ms. ***** walked around the building and she CONFIRMED that everything 'looked good'. Ms. ***** ended up giving the "other jobs" to someone else instead of me. That other contractor told Ms. ***** that I did not do the 'job correctly'. So, 3 weeks later she called me and threatened to proceed with a suite if I did not go and ccorreect this. i went out and looked at what sshe was talking about. I told her if she bought the material I would replace the rotten wood for. With the low price I gave **** I did not have enough to replace ALL of the rotten wood. She stated to do only certain pieces, which I did and we did the walk around and she was content. I did what we agreed to. I also said if she bought the material I would replace the rest.
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Contact Information
Tyler, TX 75702-4137
Business hours
Today,9:00 AM - 5:00 PM
MMonday | 9:00 AM - 5:00 PM |
---|---|
TTuesday | 9:00 AM - 5:00 PM |
WWednesday | 9:00 AM - 5:00 PM |
ThThursday | 9:00 AM - 5:00 PM |
FFriday | 9:00 AM - 5:00 PM |
SaSaturday | By Appt. Only |
SuSunday | By Appt. Only |
Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.