Business ProfileforExcel Pools and Landscaping

Owner came out to give me a quote on re-plastering a 50 year old ****** gallon gunite pool on 09/22/23 that has been refinished once in that time so it's not an issue with myself maintaining it. The pool has major leaks in it & won't hold water or chemicals anymore so something needs to be done soon. The average life out of a gunite pool these days is 10 years at the most when I got well over 30 years from excellent maintenace & better plaster they used back then. After measuring for a quote he proceeds to try & tell me I should be the one down draining MY OWN pool 10 feet down in a giant hole in the ground spraying muriatic acid (highly deadly fumes) & scrubbing it to prep the plaster because obviously it was a job he didn't want to do himself even though I would have paid him for the work. I told him I'm a full time caregiver for my 95 almost 96 year old bedridden grandmother who's on hospice here at home & don't have time to be messing with deadly chemicals & a 50 year old pool with major issues that's why I called you in the first place! Well that made him mad apparently & he starts giving me this spill about how he works the pool business & takes care of his elderly parents too like I really cared to know about his personal life & started talking very unprofessional to a potential customer even calling me lazy! He did however offer to give me a plug & for my skimmer which wouldn't fix a thing only compound the problem because water would be circulating even less than before once filled up with water. How generous right? I wouldn't trust this ************bag (********************* I think is his name) with my bathtub much less my once prized pool that has given me a lifetime of fond & not so fond now memories. If I could give him 0 stars for unprofessionalism I would!