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Find a Location

HOLT Truck Centers Tyler has 1 locations, listed below.

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    Business ProfileforHOLT Truck Centers Tyler

    Truck Dealers

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Products & Services

    This company offers New,Used,Truck,Tractor&Parts Servic.

    Business Details

    Location of This Business
    5033 State Highway 271, Tyler, TX 75708-6000
    BBB File Opened:
    10/1/1987
    Years in Business:
    55
    Business Started:
    5/1/1969
    Business Incorporated:
    5/1/1969
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • Price International Inc.
    Contact Information

    Principal

    • Mr. Rodney D Price, President

    Customer Contact

    • Mr. Les Miller, Vice-President/General Manager
    • Mr. Rodney D Price, President
    Additional Contact Information

    Fax Numbers

    • (903) 597-0228
      Primary Fax

    Phone Numbers

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

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    Most Recent Customer Complaint

    07/25/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    My truck went in shop for clutch replacement at Price International on 19th of June. Repairs was complete on 27th June and released to me same day. After specialist they requested made final adjustment to check and reinsure clutch was operating correctly.From 27th of June - July 9th truck was operating fairly with abnormal issues. Clutch not shifting properly, grinding gears when starting or stopping. Noted abnormal slack in stock shift position.Arrived in ****** **. Delivered to ********* when I lost full control and power to clutch, and start hearing a loud knocking sound coming from bottom side of truck.Drove truck .4 miles to arrive at ****************** were I overnighted there until business hours next day.Technician at shop approached me inside driver lounge to better evaluate my truck problem after I reported clutch replacement just a week ago. Tech stated that theres been issues with installer not securing or torque bolts properly. Before moving truck from Park location tech went outside just to inspect bolts around transmission and found all missing on driver side and few on passenger side in but back out to were the transmission was just hanging.Truck went inside bay for analysis, to find bolts missing from transmission and barely hanging in place. Extensive damage due to improper installation of clutch replacement.Tech noted cause of failure from finding along with photos. Sent all findings to price International same day with no reply or assistance to cover failed clutch and extensive damage after there last installment.Price finally reached out to Rush trucking asking for further analysis beyond there findings of human error as key factor to failure. Work needed is beyond clutch failure to complete repair and must importantly every one is over looking the safety aspect of this situation entirely.
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    Customer Reviews

    0 Customer Reviews

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    Local BBB

    BBB Serving Central East Texas

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