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            Business ProfileMadison Crossing Apartments

            Apartments

            Contact Information

            2100 Center Dr

            Vernon, TX 76384-4831

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            Email this Business
            (940) 553-1148

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

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            Customer Complaints

            2 complaints closed in last 3 years

            0 complaints closed in last 12 months

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            BBB Rating & Accreditation

            C

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            Business Details

            Location of This Business
            2100 Center Dr, Vernon, TX 76384-4831
            Email this Business
            BBB File Opened:
            11/1/2003
            Business Management
            • Ms. April Maldonado
            Contact Information

            Principal

            • Ms. April Maldonado

            Customer Contact

            • Ms. April Maldonado
            Additional Contact Information

            Email Addresses

            Read More Business Details and See Alerts

            Customer Complaints

            2 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            06/12/2023

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            ********** bills complex one whole bill and the complex is charging my unit $200 I told the lady at the office ********************, operator number 179 stated the management has to deal with the issue yet B111, I dont need Hispanics, African Americans, whites etc using buckets of water Ive sent complaints photos etc! Can someone assist.
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            Read 1 More Complaints

            Customer Reviews

            1 Customer Reviews

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            Most Recent Customer Review

            Joanna D

            01/13/2023

            These apartments are RIDICULOUS. We have been out here for over a year and they have yet to come and fix our central AC/HEATER. during the winter we have to use multiple space heaters in order to have any heat. We shouldn't have to buy heaters when we pay almost $1000/month. We have had no dishwasher for 3+ months. Haven't came and fixed lights, blinds or bathtub caulking like they said they would. Haven't done one apartment inspection, checked fire extinguishers or changed filters in the vents. They increased our rent a few months ago for some reason. No one is EVER in the office, so if you need anything, you're out of luck. They have gone through 5-6 maintenance men since we've moved in. And if you are 1 day late on rent, you will most definitely get an email threatening to evict you. Last maintenance man said he was told not to do ANY maintenance work, only get vacant units move in ready. I would NOT recommend anyone move in these apartments

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