ComplaintsforMetamorphous Remodeling
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Complaint Details
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Initial Complaint
10/11/2021
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
On Wednesday 10/6 he provided me a quote and by Friday 10/8/21, I agreed to hire him to retile my bathroom and replace the tub, toilet, and exhaust fan.He said he needed half down for my commitment and to use that money for supplies. I sign the quote and gave him $1,250 cash. He gave me a copy of the quote and a receipt. He said he would start first thing the following day on Saturday at 10am. On Saturday, I get a message at 8am saying that something personal came up, he had to drive 2hrs out of town to help a family member, but that hed go to my house as soon as he got back, by 7pm he canceled and said h*** be there Sunday at 10am. Again, I get a message from him Sunday at 10am saying his transmission blew out, a mechanic is fixing it and that he would be delayed about 4hrs. By Sunday night I asked him to cancel the deal, If he spent any of the $1250 on materials, to just give me the materials, a receipt, and the difference. I never heard back from him again after that message.
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BBB Rating & Accreditation
This business is not BBB Accredited
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Contact Information
Foxtail 4215
Von Ormy, TX 78073
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.