ComplaintsforComplete Truck & Trailer Repair
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Complaint Details
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Initial Complaint
01/16/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
My commercial truck broke down with a fuel issue coming back from a job in ****** on 26 July 2022. This shop was called, and after speaking to Nic to have the truck repaired, I paid a tow company to move the truck to their repair facility. I paid $2500 to this company on 4 August 2022 as a down payment to start the repairs. I followed up on 18 August 2022, and *** said that I had to get with **** because he was handling the job. I paid an additional $2000 to this company on 14 September 2022 because **** said the truck needed a fuel pump. Every time I call **** says he's waiting on. "A" part but this part never comes in and as of today, 13 January 2023 the truck has not been repaired and they are not responding to refund my money so I can take to a reputable company to have repairs completed.Initial Complaint
12/15/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
My semi truck broke down on the side of the freeway I ****** truck repair near me and Complete truck and trailer repair was the first number to come up so I called the number and *************************** showed up said he would repair my truck with **** up front and I zelled it to him and he ran off with my money no services rendered and he stopped answering my calls. I am requesting a Full refund from this company
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.