ComplaintsforWaco Shoe Company
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Complaint Details
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Initial Complaint
03/17/2023
- Complaint Type:
- Product Issues
- Status:
- Unanswered
On January 28 I placed an online order for 3 pairs of shoes. I received an email on February 6 that my order had shipped. I saw that the email was missing my apartment number so I emailed them to let them know. I never received a response to that email. The mistake was an error by the Waco Shoe Company as I saw the correct address on an earlier email. On February 28, I wrote an email stating that I never received the order. I received a response on March 1 that my order shipped on February 3 and I should receive by March 7. On March 8, I wrote an email stating I never received the order. I never received a response.
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Contact Information
6301 Imperial Dr
Waco, TX 76712-6801
Business hours
Today,8:00 AM - 5:00 PM
MMonday | 8:00 AM - 5:00 PM |
---|---|
TTuesday | 8:00 AM - 5:00 PM |
WWednesday | 8:00 AM - 5:00 PM |
ThThursday | 8:00 AM - 5:00 PM |
FFriday | 8:00 AM - 5:00 PM |
Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.