ComplaintsforAmerican Classic Homes
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Complaint Details
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Initial Complaint
07/14/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
Builder started building my house without obtaining an approved building permit. Ive included partial contract page showing section 8 commencement of work and under section 3 it clearly states all building permits will be obtain prior to start of building. American classic homes did not get home permit. There has been 6-8 months of delays that is a direct result of this and the added expense from the city that will require that a fire hydrant must be installed because where American classic home set my pad. *** reached out to owner of ACH with no reasonable resolution offered. States basically its my responsibility. I own 10 acres in the middle of town with access from two different roads. One has fire hydrant directly on edge of property and if the permit had been applied for the pad could of easily been placed on part of property within fire code and would not of required the installation of a new hydrant. So the additional cost est of ****. And the 6-8 months of delays which Im having to pay rent plus storage bldg **** has cost me a significant amount financially. All of this is a direct consequence of ACH not obtaining building permit again as it clearly states in contract.Initial Complaint
12/27/2021
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
In August we sent an email to the building with a list of issues that needed to be fixed under the 1-year warranty. We were contacted in October and notified that the builder was in ICU and the issues would be handled by the son in law ***** and daughter. November came and we had not heard anything so I reached back out via email and Brittany ********** informed me that the builder had passed away and they were dealing with a lot and they would get us taken care of. My plumbing issues have escalated to the point of having to hire a plumber, and the other issues are still there. Ive emailed again and get no response.
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Customer Complaints Summary
2 total complaints in the last 3 years.
0 complaints closed in the last 12 months.