![Not BBB accredited](https://m.bbb.org/terminuscontent/dist/img/non-ab-icon__300w.png?tx=w_120)
Business ProfileforThe Optical Dispensary
At-a-glance
Related Categories
Overview
Business Details
- Location of This Business
- 3713 Franklin Ave, Waco, TX 76710-7329
- BBB File Opened:
- 11/14/2018
- Years in Business:
- 40
- Business Started:
- 5/1/1984
- Type of Entity:
- Corporation
- Business Management
- Dr. Robert D Salganik
- Contact Information
Principal
- Dr. Robert D Salganik
Customer Contact
- Dr. Robert D Salganik
- Additional Contact Information
Phone Numbers
- (254) 420-3937Other Phone
- (254) 420-3937
Customer Complaints
0 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintCustomer Reviews
1 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Kimberly E
10/20/2023
The Optical Dispensary Response
10/26/2023
This patient's insurances gives them $150 in an allowance to use towards lenses or frames and anything above that the patient is responsible for that amount. At The Optical Dispensary we have over ***** frames that could have been chosen with zero out of pocket expense. Recently The Optical Dispensary building was struck by lighting and much of our equipment was damaged and destroyed so we are now in the process in catching up. We usually do same day service and if there are any emergency needs, we accommodate those requests. We never lock our doors before 5:00pm, and we always service our patients needs even if it's after 5:00pm. Sometimes the door gets stuck and will take a firm pull to open. We are very sorry about the wait for your signed prescription, but the doctor was in the middle of an exam and immediately signed it when she was finished. We try our best to provide quality service and to help our patients in the best way possible and to maximize the benefits of their insurance.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.