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Customer ReviewsforIDEAL IN AIR
31 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Karen P
5 stars08/18/2024
I am very impressed with this company. I have been a ******* for 25 years and I have referred clients over the years to many ************ providers. However the service I received this week from ***** **** was far above and beyond what I expected. He not only quickly got the requested repairs done but ended up charging my client 1/4 of what another company said they would do the work for. Also he came out within a couple hours from when I called. He gave my client great information on how to work with a warranty issue. He was far more knowledgable than the average AC guy and less expensive. He reslly cares about people. I will be using this company and referring them for all the **** needs i and my clients may have in the future.IDEAL IN AIR Response
08/21/2024
Thank you so much for your incredible feedback! Were truly honored that, with your extensive experience as a Realtor, you found our service to be above and beyond your expectations. ***** is passionate about providing knowledgeable, affordable, and timely service, and we're delighted to hear that this made a difference for both you and your client. Your trust and willingness to refer us for future HVAC needs means the world to us. We look forward to continuing to serve you and your clients with the same dedication and care!Review from Pete K
5 stars06/15/2024
The guys did a superb job cleaning up my a/c system and installing a new smart thermostat. They were prompt in arriving and completed the job in excellent time. Very affordable, also.IDEAL IN AIR Response
06/16/2024
Thank you for your wonderful feedback! We're delighted to hear that our team did a superb job cleaning up your A/C system and installing a new smart thermostat. It's great to know they were prompt and efficient, and we're pleased you found our services affordable. We appreciate your support and look forward to assisting you in the future!Review from Ann H
5 stars04/01/2024
We have used I Deal for both heat and air. The work is efficient and top quality. The best value for all the time we have lived in ***** and now ****** for 54 combined years.IDEAL IN AIR Response
04/03/2024
Thank you for your loyalty and kind words! We're thrilled to hear that you've consistently experienced efficient, top-quality work with Ideal for both your heating and air needs. It's truly rewarding to know that out of five decades we've provided you with the best value. We greatly appreciate your trust and look forward to continuing to serve you for many more years to come!Review from Craig M
5 stars03/03/2024
Great fast service and reasonable prices. Have always been there for my family.IDEAL IN AIR Response
03/07/2024
We're delighted to have been able to provide great, fast service for your family whenever you needed it. Ensuring prompt assistance and offering reasonable prices are fundamental to our commitment to customer satisfaction. Thank you for trusting us with your HVAC needs, and please know that we're here whenever you require our services in the future.Review from James B
5 stars11/14/2023
Quick, honest and reasonable They were recommended by a retiring businessman in *****IDEAL IN AIR Response
01/22/2024
Thank you for taking the time to share your experience! We're thrilled to hear that you found our service quick, honest, and reasonably priced. Recommendations from respected individuals like the retiring businessman in ***** mean a lot to us. We're here whenever you need us, and we appreciate your trust in our services!Review from Ross B
5 stars10/09/2023
The entire team was fantastic. ***** is a man of his word and will stick to the price quoted. They found additional issues with our AC and stayed to fix those items as well. The team ensured that we would have AC running rather than replace parts and kick the can down the road. I highly highly suggest for you to consider this team. Honest people, looking for honest pay, and willing to do honest work.IDEAL IN AIR Response
10/11/2023
Thank you very much for your kind words and recommendation! We're delighted to hear that you had a fantastic experience with our team, and particularly with *****'s commitment to the quoted price and addressing additional AC issues promptly. Our aim is to provide honest, transparent, and reliable service, and it's wonderful to know that you found us to be just that. Your trust and satisfaction mean a lot to us, and we're here to assist you whenever you need HVAC service in the future. If you have any more questions or requirements, please feel free to reach out. We look forward to continuing to serve you with honesty and integrity.Review from Gretchen T
5 stars09/20/2023
Great, honest folks to work with. Prompt, courteous, do not try to oversell. Current unit over 25 years old, will certainly be calling them when we are ready to replace our system.IDEAL IN AIR Response
09/21/2023
Thank you very much for your kind words and for choosing to work with us. We greatly appreciate your trust in our services and are pleased to hear that you found us to be great and honest to work with. When the time comes to replace your current HVAC system, we'll be here to assist you every step of the way. Our commitment to prompt, courteous, and transparent service remains steadfast. If you have any questions or need assistance in the future, please don't hesitate to reach out. We look forward to serving you when the time is right for your system replacement.Review from Marla S
5 stars08/22/2023
They went above and beyond to shuffle the schedule so they could repair quicker. It was 105 degrees outside. They communicated well. Completed the repair quickly at an affordable price. Great friendly office staff.IDEAL IN AIR Response
08/27/2023
Thank you for the kind words ,we do our best to provide our customers with top notch service at all times. When these temperatures are as high as they have been this summer it is nice to hear these reviews and pass them on to staff members.Review from Dee Lynn D
5 stars06/19/2023
They are always Prompt, Professional, Friendly and do an awesome job! I would recommend them to anyone.IDEAL IN AIR Response
06/27/2023
Thank you for the kind words! We strive to provide a top-notch experience with our prompt, professional, and friendly service, and we greatly appreciate your recommendation to others.Review from Chris J
5 stars06/14/2023
The tech responded to their phone system right away and showed up within 30 minutes SAME DAY! ********* diagnosed the problem, showed me what was wrong and explained the repairs needed, then repaired my system for a VERY reasonable price. It is difficult to find and HVAC company to fix problems in the summer that is fair, reasonable and available! I will definitely use these guys again!!IDEAL IN AIR Response
06/27/2023
We're thrilled to receive your positive feedback and thank you for highlighting our professionalism, punctuality, quality, responsiveness, and value. Delivering exceptional service in these areas is a top priority for us.
It's fantastic to hear that our response time was prompt and that ************** arrived within just 30 minutes on the same day. We understand the urgency of HVAC issues, especially during the summer, and we strive to address them swiftly.
The fact that our two technicians diagnosed the problem accurately, provided a clear explanation of the required repairs, and showcased what was wrong demonstrates our commitment to transparency and customer satisfaction.
We take pride in offering competitive pricing without compromising the quality of our work, and we're delighted that you found our rates to be very reasonable. We believe in providing value to our customers while ensuring their HVAC needs are met effectively.
We sincerely appreciate your intention to use our services again, and we look forward to assisting you in the future. Please don't hesitate to reach out whenever you require HVAC support. Our team is dedicated to providing professional, punctual, high-quality, responsive service at a great value.
Customer Review Rating
Average of 31 Customer Reviews
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