Business ProfileforHobson Air Conditioning

We bought a compressor and blower/furnace for our home about 6 years ago and then bought a second about 3 years later having full new AC and B/F for our home (combined cost well over 25K). Both times told the compressors had a lifetime warranty only later finding out that was only valid with their service package which was never told to us. Earlier this year one unit stopped working. Tech came out and determined there was a leak in the coil of the compressor, only the second time he ever seen that type of problem. It would require a complete new compressor unit as even if a warranty was honored it would cost nearly the price of a new unit. When finished, the tech said he had to jury rig a valve in the blower because containments got in the system. Another tech came out and said, how it was set up now, it would definitely break and a new valve would need to be installed. Told this repair would cost over $1500 (in addition to the $7200 for the new unit). I called to set up a time and they told me the part needed to be ordered. I said ok and tried to set up a time. They informed me I would need to pay for the entire visit up front before they would even order the part (I was willing to pay for the part before setting up a time but it had to be the complete visit paid in advance.) Finally the unit was working. Fast forward two months and now the second unit is not cooling. I am calling a new repair service to look into it as I don't trust Hobson's to do any work. Within 6 years, two brand new units, fully replaced inside and out have both failed. Either I am dealing with sub quality installation that has resulted in these problems or Hobson's is providing used/refurbished units and passing them off as new. My total cost to them is now probably in excess of $35,000 and I have one working unit (for now) to show for it. I think that this level of performance I should either should be due a sizable refund or a complete replacement of the new failure with no cost