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ComplaintsforJoe's Asphalt
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Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
12/28/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unresolved
I paid owner ********************* $1750 on May 20, 2023 to fill existing cracks and seal my asphalt driveway. I noticed they did not fill all the cracks and I reached out June 19th to come back to take a look. He has been putting me off for seven months standing me up multiple times. I have documentation of all communication in a text thread attached to this complaint,Customer response
06/26/2024
Complaint: 21065845
I am rejecting this response because:The business has failed to rectify the situation or even reach out to me. I reached out to owner, *********************, is text and he informed me that he refuses to directly communicate with me. He also stated that he filed a false police report. Please see attachments which show texts. I do not want any further communication from him. I would just like the text communications to be noted on his Better Business Bureau record.
Regards,
***********************
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BBB Rating & Accreditation
This business is not BBB Accredited
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.