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Find a Location

Phone Animal has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Phone Animal

      1001 S Capital of Texas Hwy West Lake Hls, TX 78746-6450

    • Phone Animal

      3010 S Lamar Blvd Ste B Austin, TX 78704-5852

    Business ProfileforPhone Animal

    Real Estate Consultant
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Phone Animal has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Phone Animal

        1001 S Capital of Texas Hwy West Lake Hls, TX 78746-6450

      • Phone Animal

        3010 S Lamar Blvd Ste B Austin, TX 78704-5852

      Location of This Business
      1001 S Capital of Texas Hwy, West Lake Hls, TX 78746-6450
      BBB File Opened:
      12/23/2015
      Years in Business:
      15
      Business Started:
      12/2/2008
      Business Incorporated:
      4/13/2015
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Phone Animal, LLC
      Business Management
      • Mr. Timothy Heyl, Member
      • Mr. Ben Bernthal
      Contact Information

      Principal

      • Mr. Timothy Heyl, Member

      Customer Contact

      • Mr. Ben Bernthal

      Industry Tip

      BBB Tip: How to choose a real estate agent

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      07/13/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Resolved
      Signed a contract with this company to make sales/lead generation calls to potential buyers and sellers on my behalf in regards to *********** for $1500/month. During the time period of 1+ years I had only 1 lead close. In June of 2021 my bills increased to $1750 without any written consent or notice. On October 19, 2021 I emailed and requested an immediate cancellation of the account and to no longer proceed with any further calls due to multiple complaints from followup calls with leads stating that the callers wouldn't introduce themselves, continuously called back after being asked to be taken off the call list, would hang up on the lead if they started asking questions etc. Horrible level of unprofessionalism. It was confirmed on Oct 19, 2021 that my account was set for immediate cancellation. Now Im receiving calls that they continued to **** me for the remainder of October and November 2021 and now have sent those unpaid bills to collections. AND to top it all of, although this contract was signed by me personally, they have now sent copies of my contract (which includes my PERSONAL credit card info including address, CVV, expiration etc) to my previously *********** company (Atomic Properties, who they were calling and representing at the time of their call service) which is an absolute violation of privacy!
      Read More

      Customer Reviews

      0 Customer Reviews

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