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ComplaintsforXtreme Detailing
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Complaint Details
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Initial Complaint
07/30/2023
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
7/21/23 I took my Eagle HT **** fifth wheel ** to have the outside detailed and wax. The initial charge by Xtreme to do the job was $300.00. Upon dropping off the ** he raised the rate to $400.00, not too big of a deal and agreed to fee. Owner contacted me later that evening informing me my ** was ready for pickup. Upon arriving at Xtreme Detail I noticed a 2x4 inch hole in the shape of a ladder leg going all the way through the side of my trailer. I also noticed the ** had no been washed, buffed or wiped down. The owner side that the hole had been there on arrival which it had not, then he said the hole was not there 5 minutes ago and must have been vandalized on his property during the 5-minute time frame. He is refusing to pay for the damages incurred and refusing to refund payment made to him in good faith. I have found a body shop in town that is willing to repair the damage for $600.00 which Xtreme is refusing to pay.
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Customer Complaints Summary
1 total complaints in the last 3 years.
1 complaints closed in the last 12 months.