Business ProfileforTexoma Heating & Air, Inc

Our Ac Unit went out during the heat of the summer. Owner of the company came out and was very rude from the start. My elderly mother greeted him and he was not aware others were in the house. He was very condescending to her like he didnt believe anything she said. They went outside to check the unit. I did not hear what was said but when I went out to check on the situation my mother was in tears. He had said some things to her about our water pressure and general conditions of the house ( we tried to clean but with no Ac, things built up.) I asked him what the issue was and he said he needed to clean the coil but we had no water ( we had water but low pressure.). I offered to set up my pressure washer but he argued about that and first said it wouldnt work and then when I set it up to work he claimed the pressure would ruin the coil. He made it very clear, and I believe made up his mind to not help us and take our money. I asked him what was he doing here if he cant compromise and do his job and he said he was waiting to get paid!! I told my mother not to pay him for a: not being helpful and b: for being verbally abusive to my elderly mother. He heard me tell her this and then began screaming at me that he was going to turn us into the health department and a slew of other organizations. My mother gave him $100 and he left. It just appalls me that these people are allowed to operate and defraud handicap and elderly persons . And just as a side note, I was just released out of the hospital with a diagnosis for multiple tumors so my patients with this sort of thing is little to none. All we asked for is some comfort during these harsh conditions and this companies preys on the weak and vulnerable.In your investigation, please note thier business ratings ( ******* yelp, etc.) they are very poor and have similar complaints. I have also noticed through my research that they were certified by an insurance company as HVAC. This needs to be looked into.