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Find a Location

Keane Landscaping has 1 locations, listed below.

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    Business ProfileforKeane Landscaping

    Landscape Contractors

    At-a-glance

    Customer Reviews

    1.57/5stars

    Average of 7 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Business Details

    Location of This Business
    2101 Parker Rd, Wylie, TX 75098-8033
    BBB File Opened:
    1/12/1989
    Years in Business:
    35
    Business Started:
    4/27/1989
    Business Started Locally:
    2/24/1986
    Business Incorporated:
    4/27/1989
    Type of Entity:
    Corporation
    Alternate Business Name
    • N. Texas Trees
    • Keane Landscaping, Inc
    Business Management
    • Mr. Kevin W. Keane, President/Director
    • Mr. Ben Dasch, Manager
    Contact Information

    Principal

    • Mr. Kevin W. Keane, President/Director

    Customer Contact

    • Mr. Ben Dasch, Manager

    Industry Tip

    BBB Tip: Finding the right landscaping and lawn care pro can save you time, money

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    12/04/2023

    Complaint Type:
    Product Issues
    Status:
    Resolved
    I used Keane for landscaping my front year which cost $38,000. I then asked them to landscape the back year and provided a $10,000 deposit. That work did not get done nor started as it was halted due to adding a pool. This would make the plans for the backyard not feasible and new plans would need to be drawn up. I did have them do a little more work in the front which was $2,338.20 When it came time to do the new plans the Keane representative disappeared for over a month. No new plans were drawn up and I took bids from other locations. I asked Keane for my deposit back. They found the missing rep and had him write up a quote for the backyard. It was 3X more expensive than any one else. I chose a different company and asked for my deposit back again. It has been 6 weeks and the money has not shown up and now the company is avoiding my phone calls.
    Read More

    Customer Reviews

    7 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Jackie S

    1 star

    02/22/2024

    As someone who hired Keane on their name and reputation, I can honestly say that their company lives up to neither. My husband and I hired Keane for landscaping, sprinklers, project management, a patio build and monthly maintenance, paying over $100K. What we bought was a bill of goods and false promises from ******* Keane. The contractors you hired for the concrete and outdoor kitchen, did terrible work. My 1-year-old concrete is cracking and not level. My outdoor kitchen build was made of scrap wood and has uneven staining and is separating or not connected in multiple places. I was told that it should not even be considered safe based on the way it was built. My landscaping, your companys expertise, is terrible. The plants were planted during a cold snap, and more than half are dead and never grew. I have both text messages and emails from ******* stating that they would be replaced if for some reason they did not grow, which he assured me they would. Just like he assured me that either him or his son would be around to project manage the entire process. They were nowhere to be found and are still nowhere to be found. I was texting with ******* a few weeks ago and he was supposed to come over and look at some of these things but never showed up for the appointment. He told me he forgot when I texted and haven't heard from him since. Your lawn men have broken multiple lights and sprinklers, costing me and my husband significant out of pocket costs. II am sorry that we ever bought into the sales pitch and would have preferred to spend my money elsewhere even if it has cost more.

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    BBB serving North Central Texas

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