Customer ReviewsforKeane Landscaping

As someone who hired Keane on their name and reputation, I can honestly say that their company lives up to neither. My husband and I hired Keane for landscaping, sprinklers, project management, a patio build and monthly maintenance, paying over $100K. What we bought was a bill of goods and false promises from ******* Keane. The contractors you hired for the concrete and outdoor kitchen, did terrible work. My 1-year-old concrete is cracking and not level. My outdoor kitchen build was made of scrap wood and has uneven staining and is separating or not connected in multiple places. I was told that it should not even be considered safe based on the way it was built. My landscaping, your companys expertise, is terrible. The plants were planted during a cold snap, and more than half are dead and never grew. I have both text messages and emails from ******* stating that they would be replaced if for some reason they did not grow, which he assured me they would. Just like he assured me that either him or his son would be around to project manage the entire process. They were nowhere to be found and are still nowhere to be found. I was texting with ******* a few weeks ago and he was supposed to come over and look at some of these things but never showed up for the appointment. He told me he forgot when I texted and haven't heard from him since. Your lawn men have broken multiple lights and sprinklers, costing me and my husband significant out of pocket costs. II am sorry that we ever bought into the sales pitch and would have preferred to spend my money elsewhere even if it has cost more.

I wish I had reviewed this site before using these guy's Everything you are reading in this review and the ones below you best believe. I am in the final stages of a $14,000.00 remake of my front yard. I was warned by my daughter to avoid this group, I moved forward anyway. I recently retired and will do a lot of traveling and wanted a *** to handle things professionally. OOPS. Most of the install is complete including a small tree that they used bobcat to cross the yard without laying down plywood. Two noticeable ruts. I also wanted them to manage my commercial property in ********, (no response) as well as rework landscaping lighting at my house (no response) We also agreed that they would assume maintenance of my yard. They have not done any maintenance and my once beautiful yard to starting to look I have abandon the property. I discharged a wonderful human being for this. That weighs heavy. I have not had any contact with my rep ( a Keane family member) since 10/11/23 and that was a quick text from him responding to a phone message on 10/08/23 ( after payment seems he is unable to accept calls). I have made 3 other attempts with no response. The crew did a wonderful job on the install and I gave them $500.00 in cash for their efforts. Concerning payment they sent in an invoice for the full amount. I paid 1/2. They charged $44.00 per foot including tax to install 120 feet of stone. We only did 70 feet and there has been contact concerning adjustment of billing. I did not ask for any discount on their quote, I just wanted to move forward and hoped to check this off my list. So here I sit waisting my time writing a review. UGH...

We are an HOA with 177 homes and are remodeling our two entryways with Keane. It took three months to complete one of the two entrances and five months later they finally finished the second entrance. A pretty simple project with no hardscape just plants and river rock. The project has been riddled with blunders that rest on management. The flowers and plants for the entryway were delivered and planted at the wrong location. The river rock had been delivered three blocks away in the neighborhood next to ours. Mulch was unloaded on private property. Five months of excuses and broken assurances. DFW metroplex has a plethora of Landscaping companies and the need to settle for sub par performance can easily be avoided. Do your research. The finished project was adequate for our needs, but the journey to get there was disastrous. It should not take 5 months to finish a small project and get a power wash team out.

Contracted with Keane Landscaping on 10/2/2022 to do property clean out. Walked property with ***** pointing out areas of brush and wild trees, ditch behind house and one tree in the back yard with limbs hanging down to the ground. We had to leave for an appointment and wrote them a check for the amount on the contract. They were gone when we returned later that afternoon to see that the tree in the back yard with the limbs hanging down to the ground had not been trimmed nor was the ditch behind the house cleaned out. *** texted me on 10/14/22 to inform me that I owed $99 to cover the tax. I told *** that I would be happy to pay the $99 if they would finish the job of trimming the tree and clean out the ditch. *** said he would talk to ***** and that was the end of our communication until I received an invoice for $99 dollars in the mail. I plan on paying the $99 dollars to complete my portion of the contract. Very disappointed that Keane Landscaping would not complete their portion of the contact.