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Find a Location

Hometown RV Repair & Mobile Service has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforHometown RV Repair & Mobile Service

    Recreational Vehicles
    Multi Location Business

    At-a-glance

    Customer Reviews

    4.5/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    2 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Hometown RV Repair & Mobile Service has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Location of This Business
      102 S Main St, Yantis, TX 75497-4785
      BBB File Opened:
      5/4/2021
      Years in Business:
      3
      Business Started:
      8/1/2020
      Business Started Locally:
      1/1/2019
      Type of Entity:
      Sole Proprietorship
      Contact Information

      Principal

      • Mr. Todd Ladd, Owner

      Customer Contact

      • Mr. Todd Ladd, Owner
      • Ms. Terri Ladd

      Customer Complaints

      2 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      11/11/2021

      Complaint Type:
      Product Issues
      Status:
      Unanswered
      My husband spoke to **** in January of 2021 about getting our Rv fixed. He came out & hauled it out said it would be ready in about 3 weeks & that we needed to pay the $6000 in order to get started working on it. 3 weeks went by & no update from him. We called said he had a falling out with his business partner & hasn't worked on our Rv due to that issue. We let a month go by we call & said he hasn't worked on it because we have to sign a paper to release the rv to him & once signed he would haul it out to his new place in Yantis TX. We did that & he never hauled the rv out to his new place due to transmission issues, being to busy on other rv etc. Eventually my husband hauls it out to him so we can just get it done. Mind you it's now about August says he'll get it done. My husband goes drives out to Yantis to check on it & **** said it's still not done due to lack of workers I called & spoke to him said he would have it done before labor day weekend since I told him I need it for a camping trip. It's now November 2021 & it's still not done told my husband it would be done he's gone out there multiple times & it's always the same thing keeps saying he just needs 2 more hrs etc and it's never done. I just want it done & never have to go back. I've heard multiple excuses & I feel like I've gotten the run around I've paid $6000 for the service & would like it to be done.

      Customer Reviews

      2 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Kari Y

      4 stars

      07/01/2022

      **** is very dishonest and takes advantage of people in bad situations. He charged $500 for a trip fee and diagnosis. He said it was the circuit board that was bad which was a total LIE! It was just a wire that we got fixed once we got back to ********. We wouldve spent thousands of dollars had we trusted him to fix our issue. How someone like this can sleep at night after doing dirty business is beyond me. DO NOT DO BUSINESS with this *****!

      Local BBB

      BBB Serving Central East Texas

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