298 Customer Reviews
Review from Douglas C.
1 star10/04/2022
This 'business' calls my office line every day. I have repeatedly (20X?) requested to be taken off of their call list. CSRs and 'supervisors' are rude liars.Review from Gail R
5 stars08/07/2022
They were helpful and patient with us as we fumbled with our tests. Outstanding support and quick delivery of results.
Azova Health Response
08/10/2022
We are so glad you had a great experience with us! Please visit us again in the future!Review from Moran N
5 stars07/17/2022
Needed an antigen test for travel.This was quick & easy! And the staff were very helpful & friendly.Azova Health Response
07/18/2022
Hi *****. Thank you for rating us so highly, we appreciate you sharing your positive experience with our Azova team.Review from Allen M
5 stars07/07/2022
We had an Antigen test done via video in order to be able to board the cruise ship. Very easy process and had the certificate in minutes.Only issue was they missed putting the passport numbers of my two daughters, we contacted by phone and **** helped us tremendously and everything was rectified within minutes. We will definitely use them again.Azova Health Response
07/18/2022
Hi, *****. We are delighted that you had a great experience with us and everything worked out. Thank you for taking the time to rate us!Review from Brandon E
5 stars06/28/2022
Very easy, fast and friendly. Will definitely use them going forward.Azova Health Response
06/29/2022
Hi, *******. Your feedback is highly appreciated. Thank you so much for the review!Review from Matt H
5 stars06/27/2022
My family was traveling to ******** and discovered late in the game that ******** was a county still requiring negative COVID tests (even for fully vaccinated *********). Many of the websites for video testing looked sketchy. Azova website was professional and person we called to confirm the process and testing was extremely responsive and helpful. My family of six completed the testing with Azova. The representative was very professional. We felt there was a high degree of integrity to their process. There price was also very reasonable, considering the the service and record that was established. We would use them again in an instant.Azova Health Response
06/29/2022
Hi, ***** We appreciate the rating and we are glad we could provide you with a positive experience!Review from Stella S
1 star06/15/2022
The worse company. They do not give you a refund when you cancel the appointment. Theyre a scam and do not use them.Azova Health Response
06/29/2022
For further assistance, please contact our customer support team by calling ************** (press option 2, then option 1) or email them at **********************************Review from Kris T
5 stars06/04/2022
I am traveling from ****** and found the Home COVID test with proctoring service very easy and handy. If you sign up for an appointment 2 days in advance, you have all day, any time to choose for appointment times. Then, use a device with camera and within the hour you get a link to a pdf for the results.Azova Health Response
06/07/2022
Hi ****. We are delighted that you had a great experience with us. Thank you for taking the time to rate **!Review from Trevor E
4 stars06/01/2022
Relatively easy website for setup, scheduling and proctors were great.Results came quick.Azova Health Response
06/03/2022
Hi ******* We are delighted that you had a great experience with us. Thank you for taking the time to rate us!Review from Betzy T
5 stars05/22/2022
Simple, fast and reliable. Got result in minutes. The healthcare person was very explicative and take you easy step by step during testing process.Azova Health Response
05/23/2022
Hi Betzy. Thank you for rating us so highly, we appreciate you sharing your positive expericene with our Azova team.
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.