Business Profilefor2A4Life

On 24 Feb 2024, I ordered the Tac-Magnets. They were processed on 26 Feb 2024 in **************, **** and shipped by DHL on 27 Feb 2024. The package arrived in ********, ** and was scanned on 28 Feb 2024. The delivery date was then changed, indicating a delay, from 02 Mar 2024 to 04 Mar 2024. The package was scanned on 29 Feb 2024 indicating it was tendered to the delivery service provider. The package was supposed to have arrived by the ** *************** (NOTE: ********, ** is 3 1/2 hours from were I live.) The package was never scanned again, and I reached out to 2A4Life on 04 Mar 2024. I was provided with a computer generated ticket number and stated someone would respond within 1-3 business days. I was emailed back on 07 Mar 2024 by ***** from the Customer Support Team. She indicated I had to wait another week and if I still had not received the package, to email them back and they would send another one. I contacted them again, indicating all I want is my money back. I no longer want their product nor their poor customer service. Of interest, I reached out to DHL customer service twice regarding the package. I went online to search for a phone number for 2A4Life and finally found one, but it does not take calls. The voice message states you can leave a text, but who knows when or if it will be replied to and if you need to get in touch with someone you must email the company. Really? What kind of company doesnt have a phone? I guess thats the best way not to have to deal with customers when you provide such poor customer service and products. I just want my money back and be rid of this company!