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Find a Location

True Trenchless Drain and Sewer Repair has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforTrue Trenchless Drain and Sewer Repair

    Trenching Contractors

    Current Alerts For This Business

    Licensing:
    On 07/31/2024 the Utah DOPL - Professional Licensing revoked the license of True Trenchless Drain and Sewer Repair. BBB encourages you to contact the following agency or agencies to confirm this information: - http://www.dopl.utah.gov - 801-530-6628

    Additional business information

    Government Actions:
    Government Action: BBB reports on known government actions involving business’ marketplace conduct:
    Utah Division of Professional and Occupational Licensing V True Trenchless Drain and Sewer Repair

    BBB reports on known government actions resolved by either a settlement or a 

    decision by a court or administrative agency. If the matter is being appealed, it will be noted below.

    On July 31st, 2024 Utah Division of Professional and Occupational Licensing (DOPL) revoked the license for True Trenchless Drain and Sewer Repair due to unlawful conduct/failure to pay subcontractors. For more information go to 

    https://dopl.utah.gov/wp-content/uploads/2024/08/discp_news_2024-08.pdf


    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    5 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    1375 S 500 E Ste 130, American Fork, UT 84003
    BBB File Opened:
    7/18/2019
    Years in Business:
    5
    Business Started:
    5/24/2019
    Business Started Locally:
    5/24/2019
    Business Incorporated:
    5/24/2019
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Corporation
    Alternate Business Name
    • True Trenchless Drain and Sewer Repair, Inc
    Business Management
    • Mr. Adam Owens, President/CEO
    Contact Information

    Principal

    • Mr. Adam Owens, President/CEO

    Customer Contact

    • Mr. Adam Owens, President/CEO
    Additional Contact Information

    Email Addresses

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/17/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    The worked on our property for a neighbor and damaged our unit. They have yet to pay for it.

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    David C

    1 star

    08/19/2022

    Run far and fast from these guys. -5 stars. Hired by a real estate buyer to scope the sewer. It was scoped, I was told verbally it was clean and clear. the buyer/buyers agent was told it needed replacement and they were given a quote of 10K (which included 60 ft of asphalt digging - which is a joke. the main is in front of out house.). No written report was given. Funny how they had time to write an estimate to replace the sewer but not write a report as to why is need to be replaced. Selling agent even talked to the guy who did the scope and asked for one - nothing. I emailed and asked about the discrepancy - nothing. When our agent called he was confused about which scope went to which property.Delayed a real estate transaction. A real company is coming out next week to redo this and get the buyers and sellers the same info so we can move on.

    Local BBB

    BBB Mountain West

    BBB Reports On

    BBB reports on known marketplace practices.

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