Business ProfileforYard Pro of Utah Lawn Services Limited Liability Company

Hired this company to do our lawn care this year. First of all, you can never speak to a Representative/Owner of this company. I made my arrangement all online to start in May. At first, they seemed to be doing a good job, although they are (too fast) in my opinion. They did the edging, weed whacking and mowed the lawn. I have a ramp with pavers and asked (one-time) if they would mind weed whacking around the pavers, which they did. The last service in June, they arrived later than usual and did not weed whack the backyard. Because I was distracted that day, I noticed after they were gone and texted the company that it had not been done. He promptly texted back that they had done other services for us. Not true, we only asked the one-time to weed around the pavers and if that was a problem, they should have said so. I suggested that when they complete a job, their lead man should be sure the job is completed. The owner gave no thought to what I was saying. We then made the decision to end our contract with them, since we had paid through July. We let him know his services would not be required after July. He texted he would return a check to us. It is now July 19th., we cannot get a response from this company on the status of our refund. They do not respond to texts, calls or emails. What a shoddy operation this is. Unfortunately, this creates skepticism when using these companies. We try to handle most of the work ourselves, but due to aging and health concerns we figured we would give this service a try. I'm sure there are some good companies, but this is not one of them. Beware and never pay in advance. Still waiting on refund.