ComplaintsforHome Energy Experts, LLC
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Complaint Details
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Initial Complaint
02/13/2024
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
The business sent salesmen door to door to solicit work from homeowners in my neighborhood. They are paid by the energy company, but they told me that my energy bill had said that they would be coming. Our bill said no such thing. They didn't offer to set up a time, but insisted on coming into my house to do the service because they were already there. They told me they would not try to sell me anything, but then offered to do work for which they charge a service fee. They also blocked my driveway with their truck while they were here for over an hour.Initial Complaint
12/13/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
The business has been harassing me directly for several weeks. They claim to represent our Gas Company, I continually refused to answer the door. Today they decided to barricade my driveway until I was forced to interact with their salesman. I told him to move his vehicle or it would be towed, then I contacted the Layton City Police department, they finally moved just before the officer arrived. He recommended I call and have them trespassed next time they arrive and file a complaint with the Better Business Bureau.
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Customer Complaints Summary
2 total complaints in the last 3 years.
2 complaints closed in the last 12 months.