Business ProfileforJQ Medical Supply, Inc.

Edit: After months of back and forth JQ medical refused to take me and insurance word for the truth. I went in for another surgery and got an ileostomy which requires a whole new system. I was sure JQ medical could do it!! After ordering my supplies it took several weeks to get drop shipped and it was over a month before I got my supplies. I told one of the worst employees I have worked with who has downright lied to me that I was hoping this time would be different. She said me too and then proceeded to do nothing to fix it. I really wanted to use JQ, they are local and I wanted to have a relationship with my supply company. If you also want that.dont use JQ, you might have a relationship but its more abusive then good. I also was asked by JQ to change my review, which I absolutely wanted to dobut I was unable to because they could never seem to just send me my supplies and billl it correctly!! My insurance representative said they cant tell them how to bill but she told me. No JQ representative would believe me! The customer is apparently a stupid backwater hick who is never right. I seem angry? Your right, I am. I cannot understand the level of incompetence from those at the top of the food chain at JQ. Call *****, they arent local but I have gotten my supplies and when I told the representative helping me that my insurance is different she proceeded to believe me!! Novel concept. I did my homework so I knew the deal and she believed me! It was magical. Save yourself the hassle and call *****.I have had the absolute worst experience with JQ medical. I need ostomy supplies and for almost two years it's been a fight. Not one person in their company knows the same thing. They all have a different answer and will go out of their way to make sure you have an awful experience. They will make up facts and tell you it is how they say, but they don't know for sure.RUN don't walk to another supplier.