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Customer ReviewsforAll States Landscaping, Inc.
11 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Zachary N
5 stars04/26/2024
We used **** and his team to get our front yard done. They did an amazing job designing and implementing our yard design. It looks great and we are extremely thrilled.Review from Chrissy G
2 stars04/14/2024
They did xeriscaping in my front yard 2 years ago in the summer, at first I thought it was great and they had done a really good job. however, by the next spring the yard was covered in weeds. ***, the owner, has very poor customer service, he would never answered the phone, never officially told me that it would be covered under the warranty until one day I was told they were on their way to the house, of which I was renting and needed to give the renters notice.While they did pound the metal back down, removed the weeds and prayed weed killer, the same issue repeated again this spring. My mother and I spent 16 hours removing the weeds this time, only to find there was at least 1-2 inches of dirt with the red rock, where there should have been 2-3 inches of just rock, thus why the weeds were able to take root and grow.When I contacted *** this year, it was again via text, and he said they had fulfilled the warranty obligation. But if something continues to happen year after year then it isn't resolved!Watch them, make sure they don't add dirt to your rocks to save themselves money by not having to give you as much rock as you paid for. My rocks were supposed to come washed and polished. You can clearly see in the pictures that wasn't the case for the red rock because that's where the weeds grow, you'll notice they hardly grow in the other rock colors.I will never use them again for my other properties.All States Landscaping, Inc. Response
04/15/2024
We completed a waterwise relandscape project for *****************************. A waterwise project is designed to be low water use and low maintenance landscape. It's important to note, these projects will require some maintenance such as spraying any weeds or unwanted foliage that grow in or around the weed fabric. During our one-year period ******************* contacted our office regarding warranty, where I personally met her at the property. As standard practice within of our warranty procedure, I then discussed the project with her salesman "******" and instructed him to interact with the homeowner and take a crew to provide the repairs, which we then completed the work. Fast forward to this year, ******************* sent me a text saying there was another problem. I replied to her message saying that I would like to meet her at the property to better understand the problem; She declined to meet me in person. I informed her the salesman she worked with no longer worked for the company and her 1-year warranty service was complete. However, I wanted to meet her in person so I could understand the problem and discuss a potential resolution. ******************* again declined to meet me in person and informed me she wanted to keep all communication in writing. In closing we completed warranty work for her property within the warranty period, If ******************* will not take the time to meet me in person where we can discuss her concerns and potential solutions, then I can't help her resolve the things she is concerned about.Review from Nathan M
5 stars10/30/2023
I loved working with All States Landscaping! Their communication was impeccable. From the initial consultation to the completion of our landscaping project, they kept us informed every step of the way. They were responsive to our questions and concerns, making sure we were always in the loop and comfortable with the progress. Their ability to listen and understand our vision was truly remarkable, and it made the entire process a breeze.What truly set them apart was their innovative ideas and creative approach to the project. They didn't just execute what we had in mind; they brought fresh, exciting concepts to the table that elevated the entire design. Their expertise and knowledge of landscaping and best practices were evident, and the results were amazing. The transformation of our outdoor space exceeded our expectations, and it's all thanks to their innovative thinking.If you're looking for a landscaping company that has excellent work, great communication, and innovative ideas, I would highly recommend All States.Review from Sudi & Aaron C
5 stars10/17/2023
After an exhaustive search for the right landscaping company we finally settled with ***************** and All States Landscaping. Our experience was first class. The project was a complex one and required a company and crew with the knowledge, tools and resources to get it done. ********* started the project ahead of schedule, finished early and was on budget. We are delighted with the end result.Review from Brianna M
5 stars09/01/2023
Would highly recommend! Our first landscaper was terrible and left our project unsafe and unusable. All States came to our rescue and with their crews and were able to help finish our project! You may pay a bit more but you will get quality work! Don't go with someone who will cut corners! We have paid the price for that mistake. All States can do it all and they have teams to come help!Review from Lisa D
2 stars06/05/2023
I am writing this review for information to other consumers considering doing business with this company. My experience with the company was brief, and I had some concerns. I decided to call this company for their sprinkler repair service after seeing the A+ BBB rating.I called to schedule an appointment on Friday, May 19, 2023. The receptionist said there would be a $95 charge for the visit to do the quote, which I agreed to.A technician arrived on Monday, May 22, 2023, and we discussed what work I would like done. The work included:Repairing one pipe with a break.Repairing one automatic sprinkler valve.Repairing five old sprinkler heads.The technician was there for approximately ten minutes (verified by the video from my doorbell camera). He understood what we discussed, although English was his second language. He said that he would return with another person to do the work. I may have misunderstood him, but he said someone would contact me to give me a quote and schedule the appointment.On June 5, 2023, I had yet to hear from the company about the quote or the appointment. I was beginning to have concerns about the cost of the repair, so I called the company and explained that no one had contacted me, but I had decided against going ahead with the repair, and I just wanted to pay the $95 service fee. The receptionist was very pleasant and helpful. She explained that their records showed the work order had been canceled. I have no idea why. She also explained that the bill was for more than $95 because there was a note that the visit was more involved than anticipated. However, they would only charge me the $95 as a courtesy. I have yet to gain experience with this company regarding their actual work. I found the receptionist very efficient and pleasant, and their system for collecting the $95 was efficient. I would like to inform people that there may be some red flags regarding the scruples of this company.Review from Dan Wells
5 stars05/13/2023
All States completed a major landscape design build of our back yard, including grading, water feature and hardscaping. They provided all the necessary services from design concept and detail drawings all the way through final plantings. They worked the job consistently with a dedicated project manager and good communication. All the dedicated crews were professional, considerate and hard working. We are thrilled with the final result and are happy to recommend them. Five StarsReview from Steve N
5 stars09/10/2022
With 35 years of experience in ****, it is no surprise All State Landscaping is considered a top choice for projects large and small. I engaged All States to transform our featureless back yard. It was a challenging property limited access through a narrow opening and down a sloped hill. The rear lot is flanked by a ***** foot high and 100 fist long boulder wall, with another home below. And irregular shaped. The team listened and considered our ideas and visited the site several times and then presented us with design options. The initial design was very close to our vision for the outdoor living space we desired. I valued the options All States presented in terms of materials, plants, and other features under consideration.The project overall went smoothly. The project manager was routinely on site, supervising various trades involved in the construction. And, on most days, we touched base at the end of the day to discuss any issues and align on next steps. Communication was good. The finished space was very close to the design. Quality workour *****, barren back yard is now an inviting place to relax with friends and neighbors. If you are thinking about a project, give them a call to schedule an appointment.Review from David P
5 stars07/26/2022
All States did a wonderful job on a major whole-lot landscaping project for us! Easily 5 stars!Review from Howard S
5 stars02/20/2022
We couldn't have more good things to say about All States Landscaping! First, let's start with the President and Owner *****************. We called 4 different companies and *** was the only one to come to the house and give us a quote. He visited in just a few days and did a thoughtful walkthrough of the entire backyard to help us develop our own ideas and then add some of his personal touches and experience. He had designer ****** come out a week later to walk the yard with us to fine tune the design and colors. ****** later presented us with a detailed backyard landscape plan to visualize the design. The design included trees and plants to be used to help bring the plan to life (see attached). The full job started in just a few weeks and was led by *************************** as our Project Manager. ******** could not have been more fabulous. He was on site and checked in with us several times per day as key changes and/or decisions were being made. He brought creative ideas and solutions to the project as we made a few ****************** and we were amazed at the progress each week. In fact, he still follows up with me today months after the project was done. The entire crew under ******** including **** as ******* were fabulous and easy to work with each day. *** and ******** were back to approve the final results and we couldn't be happier with the results. *** and ******** have also been incredibly responsive and easy to work with as we have added a few more touch-*** and projects after the initial plan was completed. We can post more pictures as the colors come to life in the spring. First-class team and results that we would highly recommend.
Customer Review Rating
Average of 11 Customer Reviews
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