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ComplaintsforAcademy Mortgage Corporation
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Complaint Details
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Initial Complaint
09/30/2022
- Complaint Type:
- Product Issues
- Status:
- Answered
Based on the email thread below, *** is obligated to give back $255 application fee. These profound idiots placed me in an apartment that had the patio 15 feet from a doggie sand pit full of s*** They smartly refunded the move in cost, since I gave notification within 24 hours that I entered into and then rejected the apartment, but for good measure and punitive pride, these f****** morons said f*** you ****************, we will not refund your application fees? And this was after traveling across country from *******, **. I was actually excited about the apartment although not knowing it was 15 feet from a s*** pond, that I had FedExd a furniture piece to the apartment complex, which I had to come back later and pick up. Below are a list of idiots at ******** Moron Corporation that are directly and indirectly responsible for refund issue.************************************* / ********************** ********************************* / ********************** ***********************************, Vice President of Operations / ********************** ***************************, Vice President of Operations Chino / ********************* *********************, Regional Vice President at Apartment / ****************** *********************, Chief Operations Manager at ***, LLC / *******************Business response
10/03/2022
Dear ****************:
**************** filed a complaint against Academy Mortgage Corporation (Academy) in error.
The individuals referenced in ****************** complaint are employed by ******************** Consultants, LLC, not Academy. Academy does not have anything to do with apartments.
Accordingly, please let **************** know that he will need to amend his complaint narrative and identify the appropriate company in his complaint.Thank you.
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Customer Complaints Summary
25 total complaints in the last 3 years.
6 complaints closed in the last 12 months.