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Find a Location

Karl Malone Toyota has 1 locations, listed below.

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    Business ProfileforKarl Malone Toyota

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    9 complaints closed in last 3 years

    5 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    11453 Lone Peak Pkwy, Draper, UT 84020-6872
    BBB File Opened:
    9/25/1998
    Years in Business:
    26
    Business Started:
    10/31/1997
    Business Started Locally:
    10/31/1997
    Alternate Business Name
    • M And M Automotive Inc
    Business Management
    • Mr. Karl Malone, President
    • Ms. Amy Hind, Customer Relations Manager
    Contact Information

    Principal

    • Mr. Karl Malone, President

    Customer Contact

    • Ms. Amy Hind, Customer Relations Manager
    Additional Contact Information

    Fax Numbers

    • (801) 553-5808
      Primary Fax

    Email Addresses

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    9 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/17/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    I went into Karl Malone Toyota to buy a vehicle they pulled the credit and said I had 7 bankruptsy I said o have not had any he said are you ********** said no he told us about **** credit report his name his address and he had pulled up the wrong credit report and told us. Ll the info which is illegal
    Read More

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Laura S

    1 star

    08/02/2022

    nitially the Sales Representative at the **** Malone Power Plaza was okay not knowledgable of CF Moto and ******** Machines, but I am really disappointed with my CLX-700 Sport. Less than two months from purchase date, the display and cruise control were working correctly. I took the machine back to the **** Malone service center in SLC and they told they cant do anything about the issues since it occurs at 80 mph in 6th gear and cant diagnosis. The second time I brought in I told the service manager that I do not have any confidence in the motorcycle and they need to fix it and I am going to buy another motorcycle, in which I did, ******** Vulcan ****. Furthermore, the staff at **** Malone Power Plaza aren't customer oriented and do not follow the golden rule of any customer based business, treat the customer as how one wants to be treated. The both the parts and sales managers were rude and disrespectful when I wanted to purchase items to include another motorcycles from **** Malone Power Plaza. Furthermore, I was told I was going to get 10% discount when purchasing items from the parts/accessories department and when I tried to purchase a bluetooth helmet accessory the parts manager treated me as if I was lying to him about the discount. I told him, when I purchased both motorcycles the sales person told I would get 10% off parts and accessories. Unprofessional!!. I will never be going back to **** Malone Power Plaza for purchasing any items, I already spent $30K in the last two months and I received terrible customer service and an undependable motorcycle.

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