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Find a Location

1 Solar has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • 1 Solar

      819 N Lagoon Dr Farmington, UT 84025

      BBB Accredited Business

    Business Profilefor1 Solar

    Solar Energy Contractors
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.71/5stars

    Average of 28 Customer Reviews

    Customer Complaints

    42 complaints closed in last 3 years

    15 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 4/26/2023

    Years in Business: 10

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Solar panel, PV system installations.

    Products & Services

    PV Solar Panels, Inverters

    Business Details

    Location of This Business
    819 N Lagoon Dr, Farmington, UT 84025
    BBB File Opened:
    2/11/2015
    Years in Business:
    10
    Business Started:
    3/13/2014
    Business Started Locally:
    3/13/2014
    Business Incorporated:
    3/13/2014
    Accredited Since:
    4/26/2023
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • EON Enterprises, LLC
    Business Management
    • Ms. Brianne Kilgore, Registered Agent
    • Mr. Dustin Bateman, Member
    Contact Information

    Principal

    • Ms. Brianne Kilgore, Registered Agent
    • Mr. Dustin Bateman, Member
    Additional Contact Information

    Email Addresses

    Customer Complaints

    42 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/21/2024

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    In July 2022, we purchased Solar panels from 1 Solar, they broke a lot of tiles on my roof. Which happens sometimes, however, they left my roof, open to the elements for more than 8 weeks, until the tiles were replaced in late September 2022. In September 2022 when the tiles were replaced, they were replaced with the wrong tiles, so from that time until July or August 2023 the wrong tiles sat on my house. Not knowing this until this until we got a roof leak. When we notified 1 solar of the issue, they finally sent someone out in October 30, 2023, Of course 1 solar came out and determined the roof leak was their problem and said that they would fix the problem, along with the interior of the house issues. No word from them for over 5 months, as I hounded and hounded and called over and over, as wster flowed into my house. Finally, Alisha took over and I was able to get somewhere. They scheduled a company to come out and take care of the roof, so I thought I was getting somewhere. Yay!! Wrong!! More issues, and 1 solar won't assist. I am not going to pay for a roof that I didn't do anything to cause problems with and they will not guarantee my roof, which is now leaking in 3 different t places AND after more than a year and a half of the elements and 9 months of leaking inside I'm sure there are MOLD problems. I guess there will needs to be a lawsuit filed for damages involved next. If they think, as suggested by an employee, that I will just be putting KILZ paint in my house over this problem they are mistaken. This is a potential health hazard. Further, contact.by Utah and not Las Vegas Only as they are trying to cover up potential health hazards.
    Read More

    Customer Reviews

    28 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Rob M

    1 star

    02/06/2024

    When the additional panels were presented to me, I was told they would produce enough power to eliminate my APS bill and I should receive a credit at the end of the year for around $300.I never received a copy of the actual contract until I requested it from Sunnova the contract holder, I had signed it on his device and only ever received disclosures. Now reading it I see I had 7 days to change my mind. Not only do I now have 2 solar leases, but I still receive an APS bill for nearly what it used to be. After chatting with APS I was told I "had" been locked into a by-back rate of ****% with my original panels, another thing I was not told it that adding more panels reduced my by-back rate to *****% so although I'm sellling APS more power, they are paying me less for it, so it was a total and complete waste of time and money to install additional panels. All of this should have been disclosed to me and thus far I'm unable to locate any of it in the contract even.I specifically asked what happened if I received an APS bill, I was to send it to them and it would be taken care of.It was all a bunch of BS that I'll now be paying for, for a long time to come.

    Local BBB

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