Business ProfileforCastle Country RV, LLC

Bought a brand new camper in October of 22'. upon delivery, the dealer failed to include and deliver the extra parts and materials that were agreed upon and that we included into final price at the time of purchase. I had to rebuy said materials. At the time of delivery, my microwave was faulty and wouldn't function correctly. Called dealer and told me it was my responsibility to take out and replace with a new one they would deliver. over the next 3 months, I have noticed the following issues with camper. Gas line leaks on the propane line, sewer and waste PVC pipes were not sealed and leaked. My water heater also failed. When i called dealer to tell them to fix it, they told me again its my responsibility, wanted me to pay for the parts and shipping, but the service manager was aware that this was a VERY common issue with that water heater and failed to tell me. Also, my toilet water line developed a leak, and now the final straw is i had a water line break inside camper in bathroom and flooded my camper. I tried calling the dealership 5 times with either no answer or any call backs. After 6 hours of trying to establish communication, i got through to a salesman via text and expressed i was going to file a complaint with the BBB. shortly after that message, i got a phone call back from someone at the dealership. I would like the dealership to just buy the camper outright from me and take it back as i feel its a lemon and I don't want to struggle with this unit anymore. I've been trying to establish contact for over 5 days this week with no response. I'm upset because of the lack of communication and the fact that within minutes of delivery of my BRAND NEW camper, the dealership seemed unwilling to take care of the faulty products and have been a bear to deal with. I have some photos included of trying to contact them, but thats not all of the attempts. please feel free to contact me to follow up with any questions.