Information and Alerts
Alert Details
This business has 1 alert.
Pattern of Complaints
BBB files indicate that this business has a pattern of complaints concerning Billing or Collection, Customer Service, and Refund/Exchange Issues. Consumers allege receiving unauthorized charges from the business with no prior knowledge of the company and no services rendered. Consumers claim difficulty making contact with the business and poor customer service. When refunds were promised, consumers report they did not receive them. On November 1, 2021, BBB submitted a written request to the company encouraging them to address the pattern of complaints. The business initially responded to BBB's concerns citing "technical issues". When pressed for additional information, as of November 15, 2021, they have not replied.
Service Area
- Layton, UT
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