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Business ProfileforMyHeritage (USA) Inc.
At-a-glance
Customer Complaints
1,031 complaints closed in last 3 years
293 complaints closed in last 12 months
Customer Reviews are not used in the calculation of BBB Rating
Related Categories
Products & Services
Business Details
This is a multi-location business.
- Headquarters
- 3098 W Executive Pkwy Ste 275, Lehi, UT 84043-5651
- BBB File Opened:
- 1/11/2012
- Years in Business:
- 12
- Business Started:
- 9/12/2011
- Business Started Locally:
- 9/12/2011
- Business Incorporated:
- 9/12/2011
- Accredited Since:
- 10/22/2012
- Type of Entity:
- Corporation
- Alternate Business Name
- Geni.com
- MyHeritage Ltd.
- Myheritage.com
- Business Management
- Mr. Gilad Japhet, CEO
- Mr. Russ Wilding, COO
- Mr. Smadar Levi, Chief Financial Officer
- Mr. Aviram Levi, Chief Marketing Officer
- Ms. Sagi Bashari, Chief Technology Officer
- Mr. Ran Levy, Vice President
- Mr. Aaron Godfrey, Vice President of Marketing
- Ms. Yakir Lasry, Vice President of Customer Care
- Mr. Ran Michnowsky, Vice President of Operations
- Mr. Michal Konig, Vice President of Human Resources
- Mr. Shlomi Ben-Ami, Company Contact
- Mr. Dean Aston, Manager
- Ms. Laura Norman, Customer Support Manager
- Ms. Tabea Naeder, Director
- Contact Information
Principal
- Mr. Dean Aston, Manager
Customer Contact
- Mr. Dean Aston, Manager
- Additional Contact Information
Email Addresses
- Sales
- Technical Support
Website Addresses
Customer Complaints
1,031 Customer Complaints
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File a ComplaintMost Recent Customer Complaint
07/23/2024
- Complaint Type:
- Product Issues
- Status:
- Resolved
Customer Reviews
170 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Melissa L
08/03/2024
MyHeritage (USA) Inc. Response
08/05/2024
Hello *******,
Thank you for your feedback.
Please note that I was able to locate your account and have now taken care of this for you.
In addition to this reply, you will have been sent a notification email to your registered MyHeritage.com email address.
If you require any further assistance, then please feel free to reach out to me from your registered email address to **************************************** and I will gladly help.
Kind Regards,
****,
MyHeritage Team.
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