Business ProfileforNewFlexProtex.com

The following is the last communication with the vendor Enzymesuperstore: March 28, 2024 To The Enzyme Superstore. I placed an order for LipiCept on March 13, 2024. I received an email confirmation of my order. The ID is 14810145 per your only contact with me at the time of the order. You have charged my credit card. I have not received any updates from you concerning this order. I placed a call to your helpful staff at ###-###-#### on Saturday, March 23, 2024. The call went immediately to voice mail as “all representatives were busy”. I left a voice mail at that time. After no contact on your part, on Monday, March 25, 2024 I attempted contact via the email address that you acknowledge my order on, ****************************. There was no reply from you. On Tuesday, March 26, 2024, I again called your 888 phone number. Again, it went immediately to voice mail, whereupon, I left my second voice mail. Still no reply. Later that same day, March 26, 2024, I attempted to contact you by using the little “? HELP” selection on your webpage. I found it opened a dialog window stating “No agents are currently available but leave us a message so we can get your question answered right away.” requesting my name, my email address, and my message to you. Of which I input the information requested. Still no reply. On Wednesday, March 27, 2024, I used your “? HELP” selection in another attempt to communicate with you. Today is Thursday, March 28, 2024. 15 days since I placed my order. And there has been no contact from you. I have not received my order. At this time, please cancel my order and reimburse my credit card for all charges. Also, you are NOT authorized to use my credit card number for any purposes. Please notify me of your actions when this order is canceled and the steps you are taking to reimburse my credit card.