ComplaintsforSparkfish
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Complaint Details
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Initial Complaint
09/14/2023
- Complaint Type:
- Delivery Issues
- Status:
- Unanswered
I placed an order with Sparkfish on Amazon for some powdered Gatorade mix. As advertised (in 2 places on the listing) it says it is for fourteen 51 ounce packages for $25.88. Of course I thought this was a great deal, so I ordered it. Tommy disappointment, only one package arrived. So I reached out to the seller and explained that their listing advertises fourteen 51 ounce packages in the order and I only received one package. It explained that I would like my other 13 packages of Gatorade or I would be contacting the BBB to repost false advertisement. They said I could send it back for a refund. I explained that I didn’t want my money back…instead I wanted the other 13 packages of Gatorade that they advertised, I ordered, I paid for, and they didn’t deliver. I told them I would be reaching out to the BBB (which i am doing now). I have screenshots of the listing showing that it says “fourteen 51 ounce packages” in 2 different places. Please let me know if you can help me. Thank you for your time. **** ****
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.