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Find a Location

MyAdvice has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • MyAdvice

      1850 W Ashton Blvd Ste 500 Lehi, UT 84043-6438

    • MyAdvice

      PO Box 982064 Park City, UT 84098-2064

    Business ProfileforMyAdvice

    Web Design
    Multi Location Business

    At-a-glance

    Customer Reviews

    3.43/5stars

    Average of 28 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    5 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Digital marketing including website design and maintenance, local directories, customer reviews, social media, search engine optimization (SEO) and paid advertising.

    Business Details

    This is a multi-location business.

    Find a Location

    MyAdvice has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • MyAdvice

        1850 W Ashton Blvd Ste 500 Lehi, UT 84043-6438

      • MyAdvice

        PO Box 982064 Park City, UT 84098-2064

      Location of This Business
      1850 W Ashton Blvd Ste 500, Lehi, UT 84043-6438
      BBB File Opened:
      1/23/2014
      Years in Business:
      12
      Business Started:
      2/15/2012
      Business Started Locally:
      10/15/2021
      Business Incorporated:
      10/15/2021
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Advice Media, LLC
      Business Management
      • Mr. Chad Erickson
      Contact Information

      Customer Contact

      • Mr. Chad Erickson
      Additional Contact Information

      Fax Numbers

      • (435) 575-7475
        Other Fax

      Customer Complaints

      10 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      12/22/2023

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      MedNet Technologies was engaged in 2015 to design an orthodontic website. MedNet Technolgies was acquired by AdviceMedia at some point and inherited all the contracts from them. We were never happy with our services and engaged another provider to re-design our site in 2023. I contacted Advice Media to cancel our contract. We were informed that under our old MedNet contract we could cancel with 30 days. We filed the paperwork to cancel their services and transfer our domain name. Monthly fee was $198. Our credit card was charged $1853. Advice Media has not complied for the past 3 months with assisting with transferring our domain. They provide a transfer code to our new company, only to have the transfer canceled on their end before complete. I have repeatedly asked to speak to a supervisor only to be denied and only receive an email reply from the same employee who originally told us we could cancel our contract with 30 days notice, but now insists we must pay the full $1853.
      Read More

      Customer Reviews

      28 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Brittany A

      1 star

      06/11/2024

      I found the services provided by this marketing company to be quite expensive relative to the value delivered. Despite investing in their "review power" and "social media power" offerings, I found the former to be a mere facilitation of personal outreach that I have to do myself and the latter to consist of subpar stock photos. I had to ask them to stop posting any of the photos on my social media because it was embarrassing (but I still have to pay for it) Additionally, despite opting for a higher tier SEO package, the results have been underwhelming, limited to a few spam emails. Given the considerable monthly investment of nearly 2k, I expected more tangible outcomes. While their suggestion to solicit more reviews is appreciated, it's a task I could handle independently. Furthermore, the contractual obligation they enforce adds to the frustration of an unsatisfactory experience.Moreover, I entrusted your company to create a dedicated page on my website for Morpheus8, providing before and after pictures for reference. However, I was dismayed to discover that none of the provided images were incorporated into the page, and the content was merely a replication of the text I had previously supplied.Also, I found out about this company because they said they worked with Aesthetic Record... Well that is very hard to believe when they did not know how to put aesthetic records booking portal on my website and told me to reach out to aesthetic record to find out how.Let me know if you have any questions!

      MyAdvice Response

      06/13/2024

      ********, it's best to outline the facts. 1. We took over your existing website as part of the website transfer and launched it on our servers on March 28, 2024. We spent over 3 hours in April correcting the many errors on your website like typos, wrong calls to action, and filler text. We then went above and beyond and created a sticky header to help improve conversions. 2. You requested the Morpheus8 content in April. Since all of your time had been used to fix. your website, we provided you with a cost to do that in April or suggested you could wait until May. We wrote the original content in May and have the old content to show the differences. 3. We do know how to add Aesthetic Record's code and have done it many times. We ask you and AR for the code on several occasions and still haven't received it. 4. We had calls scheduled with you May 13th, then May 20th. You didn't show up for either to talk about the marketing progress or next steps. 5. Call held on May 23rd to talk about your social media. As we explained at the beginning the ************ software allows you to schedule posts, reels, stories and see all of your analytics in one spot. You also don't need an additional 3rd party software for scheduling as this cost less than other national brands. As an added bonus, we do provide content 3-4x a week for practices. The content can be too generic for some and for some, it's a huge benefit. 6. When we took over your local listings 10 weeks ago, your accuracy was 5%, it's now 95% accurate and has generated 25 phone calls. The website has generated 60 new leads during that time period in emails and phone calls. Some spam leads are part of the game for everyone. We are more than happy to walk you through all of the specifics again. Please feel free to give us a call.

      Local BBB

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