ComplaintsforR2 Simplified
Need to file a complaint?
BBB is here to help. We'll guide you through the process.
Complaint Details
Note that complaint text that is displayed might not represent all complaints filed with BBB. See details.
Initial Complaint
08/28/2024
- Complaint Type:
- Order Issues
- Status:
- Resolved
I am not liable for this debt with Four Seasons Apartments. I do not have a contract with R2 Simplified, they did not provide me with the original contract as requested.Business response
08/29/2024
After we began working this account on behalf of Four Seasons, we received a notification that the account had been paid in full on site at ************ and have closed the account. It is no longer due and we have ceased collecting on it.Initial Complaint
08/21/2024
- Complaint Type:
- Order Issues
- Status:
- Resolved
I did not have any debt owed to Chesapeake Commons as everything was paid when I turned in my keys. Chesapeake Commons did not contact me regarding any amount due. I have no idea as to who this Simplified Revenue Recovery is as I never had any kind of contract with them. No supporting documents has been provided to me regarding this 'supposed' debt. They appeared on my credit report and I want them off of it.Business response
09/03/2024
************* is incorrect in saying no balance was due upon move out. However upon review of the documentation provided by ******* Station, we have decided not to pursue collections. One of the largest charges $442.90 does not have the accompanying documentation and thus we will close the account and remove any negative reporting from Simplified Revenue Recovery, LLC.
Customer response
09/04/2024
Better Business Bureau:
I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution is satisfactory to me.
Sincerely,
*************************Initial Complaint
05/19/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
I am not liable for this debt with 09 Rivulet. I do not have a contract with Simplified Revenue Recovery, they did not provide me with original contract as i requestedBusiness response
05/20/2024
We have no record of a request for documentation on this account. We are happy to provide it, please let us know if we should email it to the email address on the dispute or mail it to the address on the dispute. You are welcome to email those instructions to *********************************Initial Complaint
12/14/2023
- Complaint Type:
- Customer Service Issues
- Status:
- Unanswered
I am not liable for this debt with 09 CHESAPEAKE COMMONS APARTMENTS. I do not have a contract with SIMPLIFIED REVENUE RECOVERY LLC, they did not provide me with the original contract as requested.Initial Complaint
09/13/2023
- Complaint Type:
- Sales and Advertising Issues
- Status:
- Unanswered
rcvd email stating that i owed money to heron point apts in the amount of <25K which is not only false but criminal attempts to get money. They wrote ltr to unpublished nor provided address and upon investigation, this company is affiliated with false numbers on the internet. ********** and a related company also comes up as a false website and is located in las vegas. I will not be paying and will refer the matter to IC3.org because they have set up a paymet website *******************. address used is * * *** **** Logan, UT 84323. in everyway this seems a scam operation and it is on a Dll library configuration so not a real google search but a curated (hacked) one.Initial Complaint
06/10/2022
- Complaint Type:
- Billing Issues
- Status:
- Unanswered
I am not liable for this debt with Canyon Ridge Apartments and do not have a contract with Simplified Revenue Recovery, LLC. They did not provide me with the original application that I asked.
*Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. ↩
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
Customer Reviews are not used in the calculation of BBB Rating
Customer Complaints Summary
8 total complaints in the last 3 years.
6 complaints closed in the last 12 months.