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          EMI Health has 1 locations, listed below.

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            • EMI Health

              5101 S Commerce Dr Millcreek, UT 84107-4709

            Business ProfileEMI Health

            Accident Insurance

            Contact Information

            5101 S Commerce Dr

            Millcreek, UT 84107-4709

            Visit Website
            (800) 662-5851

            Customer Reviews

            1/5

            Average of 15 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            13 complaints closed in last 3 years

            1 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+

            This business is not BBB Accredited

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            Businesses in this category

            Years in Business: 89

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Business Details

            Location of This Business
            5101 S Commerce Dr, Millcreek, UT 84107-4709
            BBB File Opened:
            2/22/2008
            Years in Business:
            89
            Business Started:
            6/26/1935
            Business Started Locally:
            6/26/1935
            Business Incorporated:
            6/26/1935
            Type of Entity:
            Corporation
            Alternate Business Name
            • Educators Mutual Insurance Association
            Business Management
            • Mr. Brandon Smart, Legal Counsel
            • Mr. Mike Greenhalgh, CFO
            • Mr. Steve Morrison, CEO
            Contact Information

            Principal

            • Mr. Brandon Smart, Legal Counsel

            Customer Contact

            • Mr. Brandon Smart, Legal Counsel
            Additional Contact Information

            Fax Numbers

            • (801) 269-9734
              Primary Fax

            Phone Numbers

            Read More Business Details and See Alerts

            Customer Complaints

            13 Customer Complaints

            Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

            File a Complaint

            Most Recent Customer Complaint

            03/25/2024

            Complaint Type:
            Service or Repair Issues
            Status:
            Answered
            *** randomly canceled by Dental Policy out of nowhere and claimed that my policy was not on autopay. Yet, my vision policy was also on auto pay and it continued to be charged. I received a random phone call today claiming I didn't have dental coverage anymore. I called *** twice and called the Marketplace twice because *** claimed they could not reinstate my policy without a enrollment specialist from the Marketplace. I did not change any policies with *** with dental or vision, yet my vision has continued to remain active and on auto pay for my account, but my dental stopped randomly? I've been on the phone for over 2 hours playing this game. Both policies were on autopay yet the *** rep claims my dental coverage was not showing on autopay. I've never logged in manually to pay my bill, since both policies were on autopay. My credit card statement shows dental was paid on the 2nd every month in all of 2023 and vision was paid the same day on the 25/26th. Your service is not worth an A+ rating and your customer service rep just spoke in circles and claims it's my issue of autopay since he said there's nothing showing auto pay in the system.
            Read More
            Read 12 More Complaints

            Customer Reviews

            15 Customer Reviews

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            How BBB Processes Complaints and Reviews

            Start a Review

            Most Recent Customer Review

            Sean O

            07/30/2024

            Like others here, I had two major issues. First, using the "Auto Pay" option on the web portal resulted in mis-billing, and automatic cancellation of coverage for NOT paying. What's the point of using Auto Pay if they can't even charge their customers correctly and result in loss of coverage. Then, when my 8yo needed to have a tooth removed, they let me know -- well after the fact -- that their business practice is having us pay for coverage, but then not actually covering anything. Debacle after debacle with this company. Do not use this company for dental insurance. You're better off with an honest company that isn't going to squeeze you and your family for every *****. 0 stars.
            Read 14 More Customer Reviews

            Local BBB

            BBB Mountain West

            More Info on Local BBB

            BBB Reports On

            BBB reports on known marketplace practices.

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