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ComplaintsforAmericom Technology, Inc.
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Complaint Details
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Initial Complaint
06/13/2023
- Complaint Type:
- Service or Repair Issues
- Status:
- Unanswered
This company was contracted by google to pay google fiber in our neighborhood. Initially, they busted one of our sprinkler pipes and to their credit, the informed us about it and said they would be back first thing after the weekend to fix it. They never came, and it took multiple calls to the office and speaking with several employees throughout the neighborhood to come and fix it. After they “fixed” it, we noticed that the pipe was leaking. We finally got them to come back out after another couple days. The following week, we noticed that there was a ton of water coming from our yard into the street, and discovered that sometime ago, they completely removed one of our sprinklers, and in addition tore up our grass pretty bad all around it. They obviously did not inform us, nor cap off the sprinkler. We have since been calling everyday to get them back out to replace it. I’ve been sent to voicemail 3 days in a row with no calls back. Today after leaving another message someone called me and said they would be sending someone out. No one ever came.
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Customer Complaints Summary
1 total complaints in the last 3 years.
0 complaints closed in the last 12 months.