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Find a Location

Big Brothers Home Services has 1 locations, listed below.

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    Business ProfileforBig Brothers Home Services

    Plumber
    BBB accredited business

    Current Alerts For This Business

    Licensing:
    On 11/30/2023 BBB confirmed that Big Brothers Home Services had not obtained a necessary license from Utah DOPL - Professional Licensing. BBB encourages you to contact the following agency or agencies to confirm this information: - http://www.dopl.utah.gov - 801-530-6628

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    BBB Rating & Accreditation

    Accredited Since: 5/11/2022

    Years in Business: 3

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    Plumbing Install, Plumbing Services, Drains, and Sewage

    Business Details

    Location of This Business
    28 E Fireclay Ave, Murray, UT 84107-2614
    BBB File Opened:
    10/1/2018
    Years in Business:
    3
    Business Started:
    5/6/2021
    Accredited Since:
    5/11/2022
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Alternate Business Name
    • All Hours Plumbing
    • ARP Plumbing, Inc.
    Business Management
    • Mr. Frank Hewitt, Owner
    Contact Information

    Principal

    • Mr. Frank Hewitt, Owner
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Website Addresses

    Industry Tip

    BBB Tip: Hiring a trusted and verified plumber can save you time and heartache

    Customer Complaints

    0 Customer Complaints

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    File a Complaint

    Customer Reviews

    2 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Patrick F

    1 star

    06/08/2024

    0 stars if I could give them one. Avoid at all costs! Their plumber ***** quoted me $710 to replace a hose bib!!!? The job would only take about 30 minutes to swap out with the right tools. So, for 30 minutes of time, and a $50 hose bib part, this company wanted to charge my elderly mother $710!!!? I asked for a breakdown of costs. How much of the $710 quote was for labor and how much was parts? ***** refused to give me an itemized breakdown for the quote? What kind of business does that? Answer: An unreputable one.Plus, Big Brothers home services charged my Mom $43 to come out for a quick 10 minute assessment and to give us an insane bid? I asked ***** how often people reject their bid. He refused to tell me. I have a strong suspicion that is how this company makes their money, but giving insane bids in the hope you either pay their crazy bid, or decide not to do it and they make a quick $43 for not doing anything...When I told ***** that $710 was too much to replace a hose bib, ***** tried to negotiate with me? How much did you want to pay to do the hose bib replacement??? WTF?Well, I don't do business with companies that are scummy and unreputable and give insane bids like this. Not sure where all the good reviews came from. They must be fake reviews. I won't ever use Big Brothers Home Services, and I am going to tell everyone I know to stay away from them! You have been warned!!!!

    Local BBB

    BBB Mountain West

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