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Find a Location

Burt Brothers Tire & Service, Inc. has 26 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Burt Brothers Tire & Service, Inc.

      737 N 400 W N Salt Lake, UT 84054-2781

      BBB Accredited Business
    • Burt Brothers Tire & Service, Inc.

      9325 S 1300 E Sandy, UT 84094-3135

      BBB Accredited Business
    • Burt Brothers Tire & Service, Inc.

      6343 Pace Frontage Rd Park City, UT 84098-6219

      BBB Accredited Business
    • Burt Brothers Tire & Service, Inc.

      2885 S Highway 89 Bountiful, UT 84010-8548

      BBB Accredited Business
    • Burt Brothers Tire & Service, Inc.

      944 E 2100 S Salt Lake City, UT 84106-2364

      BBB Accredited Business

    Business ProfileforBurt Brothers Tire & Service, Inc.

    Auto Repairs
    Multi Location Business
    BBB accredited business

    At-a-glance

    Customer Reviews

    1.59/5stars

    Average of 17 Customer Reviews

    Customer Complaints

    10 complaints closed in last 3 years

    3 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 3/11/2010

    Years in Business: 32

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Products & Services

    This company offers complete auto service ranging from full service oil changes, safety inspections and emissions tests.

    Business Details

    This is a multi-location business.

    Find a Location

    Burt Brothers Tire & Service, Inc. has 26 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Burt Brothers Tire & Service, Inc.

        737 N 400 W N Salt Lake, UT 84054-2781

        BBB Accredited Business
      • Burt Brothers Tire & Service, Inc.

        9325 S 1300 E Sandy, UT 84094-3135

        BBB Accredited Business
      • Burt Brothers Tire & Service, Inc.

        6343 Pace Frontage Rd Park City, UT 84098-6219

        BBB Accredited Business
      • Burt Brothers Tire & Service, Inc.

        2885 S Highway 89 Bountiful, UT 84010-8548

        BBB Accredited Business
      • Burt Brothers Tire & Service, Inc.

        944 E 2100 S Salt Lake City, UT 84106-2364

        BBB Accredited Business
      Location of This Business
      737 N 400 W, N Salt Lake, UT 84054-2781
      BBB File Opened:
      8/17/1995
      Years in Business:
      32
      Business Started:
      10/15/1991
      Business Started Locally:
      10/15/1991
      Accredited Since:
      3/11/2010
      Type of Entity:
      Partnership
      Alternate Business Name
      • Burt Brothers Tire & Service Highland
      • Burt Brothers Tire & Service West Jordan
      • Burt Brothers Tire & Service Highland
      • Burt Brothers Tire & Service Downtown
      • Burt Bros Tire and Service Riverton
      • Burt Brothers Tire & Service Cottonwood
      • Burt Brothers Tire & Service Sugarhouse
      • Burt Brothers Tire & Service Sandy
      • Burt Brothers Tire & Service Farmington
      • Burt Brothers Tire & Service Silver Summit
      • Burt Brothers Tire & Service Jeremy Ranch
      • Burt Brothers Tire & Service Bountiful
      • Burt Brothers Tire & Service Corporate Office/Warehouse
      Hours of Operation

      Primary

      M:
      7:00 AM - 6:00 PM
      T:
      7:00 AM - 6:00 PM
      W:
      7:00 AM - 6:00 PM
      Th:
      7:00 AM - 6:00 PM
      F:
      7:00 AM - 6:00 PM
      Sa:
      7:00 AM - 5:00 PM
      Su:
      Closed
      Business Management
      • Mr. Brian Maciak, CEO
      Contact Information

      Customer Contact

      • Mr. Brian Maciak, CEO
      Additional Contact Information

      Fax Numbers

      • (801) 292-3684
        Primary Fax

      Phone Numbers

      Email Addresses

      Customer Complaints

      10 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/13/2024

      Complaint Type:
      Service or Repair Issues
      Status:
      Answered
      I went into the newest cenetrville location for an oil change and tire rotation. When my car was finished they informed me that I was in seriuos need of brake pads and rotators. They explained they heard a noise when they pulled the car in. I needed to have both front and rear pads and rotators done. The price was approx $ ****** per axle. I ask how seriuos it was and was told they needed to be replaced very soon.I asked my son to check the brakes to see how soon they needed to be replaced (former **** brother employee) He informed me that the bakes did NOT need to be replaced at all. I took the car to the **** brother store in NSLC and eplained the issue to manager on duty. They performed a complete brake check and CONFIRMED that I do not need any brake service at all. The brakes were fine. This is very upsetting and alarming to say the least. I would have paid for totally un needed work. This is very inappropriate and I would like to see this addressed and receive an explaination from corpoarate . This is unacceptable
      Read More

      Customer Reviews

      17 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      stacy e

      1 star

      05/09/2024

      I am completely disgusted by the service I got at **** brothers the straight up got me for a 1000,00 dollars for doing absolutely nothing to my car but making it worse I took it in to get my catalytic converter fixed that was my one and only reason for taking it there but instead of fixing it they diagnosed it 3 times changed my oil and screwed up my window and completely dismissed the reason it was there you would think that someone there would be smart enough to fix what it was there for but let me add when they screwed me over after I had pd them the ******* for doing nothing they told me on the way out the door I should get my catalytic converter fixed they 100% took advantage of me being a woman with no knowledge of mechanics I find it vile and disguisting that they would do that it was worse when I picked it up then when I left it and has continuely gotten worse since then so let me thank you **** Brothers for s******* me

      Burt Brothers Tire & Service, Inc. Response

      05/10/2024

      Hey *****, this is *****************. I'm really sorry that you had a negative experience at one of my stores. I would love to talk to you and understand the situation better. My number is ************, please reach out to me when you can. Thanks

      Local BBB

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