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Find a Location

Tim Dahle Nissan Bountiful has 1 locations, listed below.

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    Business ProfileforTim Dahle Nissan Bountiful

    Car Dealers

    At-a-glance

    Customer Reviews

    1.33/5stars

    Average of 15 Customer Reviews

    Customer Complaints

    25 complaints closed in last 3 years

    9 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    N Salt Lake, UT 84054
    BBB File Opened:
    5/25/2018
    Years in Business:
    7
    Business Started:
    7/12/2017
    Business Management
    • Mr. Ryan Solt, Sales Manager
    Contact Information

    Principal

    • Mr. Ryan Solt, Sales Manager

    Customer Contact

    • Mr. Ryan Solt, Sales Manager
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Industry Tip

    BBB Tip: Buying a used car

    Customer Complaints

    25 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/21/2024

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    On June 14th,2024 (Friday) I was at the Nissan dealership where I was going to buy a Nissan Leaf. I initialed paperwork with a sales representative regarding that I understood that they would change the tires prior to me taking the car. I waited 4 hours to go into financing where I had my mom on speaker when I talked to Jake. We talked about warranty’s and credit unions. I left the dealership without a car on Friday. They told me they would send over the paperwork via DocuSign since my mom who lives in another state is a co-signer. They were open Saturday, I get a call saying there is a problem with the credit union and they can’t send the paperwork. Sunday they are closed, Monday rolls around and 3:12pm I get a docusign. While I read it over I start realizing I no longer want this car. I email Jake back and say “Hi Jake,  I’ve changed my mind and no longer want this car. Please void the check and send a picture of it voided. Thanks!  Sincerely,” my mom and I didn’t sign anything. It was at this point where it was three days that I canceled my agreement with the dealership. From what I was sent over neither us nor the dealership signed any agreement. I was told a manager would be calling me, which he did and then he states he needs to ask Jake, in finance, what they need to do. I leave a voicemail, no reply since. I email Jake in finance that same evening asking for next steps on how to get my check back, no response. I message the sales representative, he texts me saying that it went to another big manager and that I should have gotten an email with my options on how to get my money back. I didn’t receive anything. This morning, Friday June 21st, 2024 I see in my bank account that they pulled my deposit that was on that check. I cannot void or cancel it now. I also tried to call the manager Mario again and left a voicemail. The check was made out to Tim Dahle Nissan Bountiful in the amount of $1000.00 check number ****

    Customer Reviews

    15 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Mason M

    4 stars

    08/06/2024

    **** and ***** were great and really helpful and kind throughout my visit. Their service and knowledge of the sales process. Definitely would recommend them to anyone looking for a new car!

    Local BBB

    BBB Mountain West

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