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Find a Location

Wind River Timber Company has 1 locations, listed below.

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    Business ProfileforWind River Timber Company

    Building Materials

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    Lumber mill.  Manufacture of specialty woods and wood building products.

    Business Details

    Location of This Business
    350 Healy St, Ogden, UT 84401-3904
    BBB File Opened:
    4/14/2023
    Years in Business:
    8
    Business Started:
    4/13/2016
    Alternate Business Name
    • Wind River Timber Co.
    Business Management
    • Mr. Bryce Widdison
    Contact Information

    Principal

    • Mr. Bryce Widdison

    Customer Contact

    • Mr. Bryce Widdison

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    04/27/2023

    Complaint Type:
    Product Issues
    Status:
    Unanswered
    On 9/13/2022, Cloud 9 Builders signed a Wind River Timber Company (owed by Bryce W*******) purchase order to purchase exterior trim and siding for our Tappen residential construction project (main house and barn) and paid the requested a deposit amount of $55,609.41 via check (50% of the entire order). Bryce promised to deliver all of the trim and siding by November 30, 2022. In January 2023, $25,094 worth of product was delivered (trim and siding for the barn, some of the fascia for the house, color was incorrect). Since then, Bryce has seldom answered our calls or texts and has given excuses for why the material is delayed, and empty promises about the delivery of the rest of the order. In March 2023, Bryce stopped returning calls completely. On March 15, 2023, Cloud 9 sent a demand letter through our lawyer via email to Bryce. He didn't respond. On March 18, 2023, Cloud 9 sent certified letters to Bryce at his business address in Ogden, UT and to his P.O. Box in Hooper, UT. Both letters were returned to us unopened. On April 14, 2023, I got in contact with Bryce via phone by pretending to be a potential new client. I provided our bank info to him and we agreed on a deadline of April 21, 2023 for him to initiate a EFT transfer of $30,515 back to Cloud 9. We did not hear from him at all as of 11pm on April 21, 2023 so I sent him a text asking about the refund. He texted back immediately with a bunch of excuses about why the money hadn't been sent via EFT yet. He said he would follow up with me on April 24, 2023. It is now April 27, 2023 and I haven't heard another thing from Bryce W*******. I had warned him when we spoke on April 14, 2023 that if we did not see the refund, I would be submitting fraud claims and would leave negative business reviews wherever I could. That is what I am resorting to now.

    Customer Reviews

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