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Find a Location

Sola Wood Flowers has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Sola Wood Flowers

      112 N 700 W Bldg 4B Bay 4 Ogden, UT 84404-1313

    • Sola Wood Flowers

      766 S Depot Dr Ste 6 Ogden, UT 84404-5160

    • Sola Wood Flowers

      221 25th St Ogden, UT 84401-2301

    • Sola Wood Flowers

      225 N East Promontory Ste A-145 Farmington, UT 84025-2987

    Business ProfileforSola Wood Flowers

    Craft Supplies
    Multi Location Business

    Current Alerts For This Business

    Alert:
    BBB files indicate that this business has a pattern of complaints concerning flowers not matching the images portrayed on the website, wrong orders being delivered or not received in time, denial of refunds, and damaged products. On August 8, 2023, BBB submitted a written request to the company encouraging them to address the pattern of complaints. As of August 30, 2023, BBB has had no response.

    Additional business information

    Advertising Review:
    On March 27, 2023, BBB asked the business to substantiate a claim that they are the “#1 Supplier of Sola Wood Flowers” appearing in online advertising. BBB’s Code of Advertising states that “superlative statements in advertisements about the tangible qualities and performance values of a product or service are objective claims for which the advertiser must possess substantiation as they can be based upon accepted standards or tests.” The business did not respond to BBB’s request for revisions and clarification in its advertising.
    See all additional business information

    At-a-glance

    Customer Reviews

    1.21/5stars

    Average of 63 Customer Reviews

    Customer Complaints

    122 complaints closed in last 3 years

    67 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Products & Services

    Wood Flowers, sold loose, no arrangements.

    Business Details

    This is a multi-location business.

    Find a Location

    Sola Wood Flowers has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Sola Wood Flowers

        112 N 700 W Bldg 4B Bay 4 Ogden, UT 84404-1313

      • Sola Wood Flowers

        766 S Depot Dr Ste 6 Ogden, UT 84404-5160

      • Sola Wood Flowers

        221 25th St Ogden, UT 84401-2301

      • Sola Wood Flowers

        225 N East Promontory Ste A-145 Farmington, UT 84025-2987

      Location of This Business
      112 N 700 W Bldg 4B Bay 4, Ogden, UT 84404-1313
      BBB File Opened:
      9/6/2017
      Years in Business:
      7
      Business Started:
      3/1/2017
      Business Incorporated:
      3/1/2017
      Type of Entity:
      Limited Liability Company (LLC)
      Alternate Business Name
      • Bowman Family, LLC
      Business Management
      • Mr. Alex Ledoux, Owner
      • Mr. Ethan C Willden, Site Manager
      Contact Information

      Principal

      • Mr. Ethan C Willden, Site Manager

      Customer Contact

      • Mr. Alex Ledoux, Owner
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Customer Complaints

      122 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/21/2024

      Complaint Type:
      Customer Service Issues
      Status:
      Unanswered
      I ordered some wood flowers from sola wood flowers for my wedding. There website has a satisfaction guarantee and also an everlasting guarantee where they state they will last forever or be replaced for no cost. I got the flowers on Saturday the 15th. The box was dented. I opened the box and the flowers are not like described. They are smashed, ripped, and have spots that are not dyed. There is no packing material in the box to prevent this. I reached out to the company and they said they could not help me and the most they could do was a 30% refund. The flowers are not satisfactory and they have no lasted even the route to me. So they have false advertising on their website. I would like a full refund. I asked where I can leave a review and was ignored.

      Customer Reviews

      63 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Stacey H

      1 star

      08/06/2024

      I loved my flowers at first, HOWEVER...My flowers became COVERED in mold months later despite following all care instructions. The company keeps citing a 15-day time window I missed and refuses to replace or refund, yet that's NOT mentioned anywhere in its Everlasting Guarantee. I will never buy from a store without checking here first. I filed a complaint and hope the BBB Utah team can help me get my money back. This company needs to be shut down!

      Local BBB

      BBB Mountain West

      BBB Reports On

      BBB reports on known marketplace practices.

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